Ali Baba Grill Cafe Cafe in Mary Esther

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Rezensionen
#21 Aus 42 in Mary Esther
8.2
692 Rezension
Ambiente
8.2/10
Essen
8.2/10
Innere
8.2/10
Preise
8.2/10
Service
8.2/10
Mehr Details
Preis & Küche
$$ Grill, Mediterrane , Türkische , Griechische
Restauranttyp
Cafe
Rezensionen
692 rezensionen
Bewertung
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Mo
Quelle: google
10
8 hours ago
Best gyros in town! They also have great baklava and amazing service. Nicholas was wonderful! I can't wait to come here again! Service Dine in Meal type Lunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
Service Dine in Meal type Lunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
The food was amazing, as I am a picky eater and don’t try a lot of stuff outside my norm. The chicken shish was the best . Great customer service and excellent time on food prep . I definitely will go back again Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Sandwich
If I could rate a zero I would. The place smelled like urine. There was a hair in the falafel. The dish I ordered was ice cold (refrigerator temperature) on one side. I asked for it to be heated up and it was. The waiter brought out a desert as a "gift" I noticed some black things on it about the size of rice. I didn't know what it was until it started crawling around. I will not be returning. Service Dine in Food: 1 Service: 1 Atmosphere: 1
So good so beautiful so delicious Food: 5 Service: 5 Atmosphere: 5
Thank you Mehmed and Kan for your hospitality. We appreciate it. Food: 5 Service: 5 Atmosphere: 5
Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Gyro Platter
Great Turkish food with relaxed ambiance. We were directly served by the owner and his son, who were very friendly and accommodating of our large group. The large meat plates were delicious. The baklava was some of the moistest I’ve ever had. Service Dine in Meal type Lunch Price per person $20–30 Food: 4 Service: 5 Atmosphere: 4
Title: Disappointing Experience at Ali Baba Cafe and Grill I recently had an unfortunate experience with Ali Baba Cafe and Grill that compelled me to share my thoughts. I ordered a variety of dishes totaling $45 (that was also inclusive of the tip), but the experience left much to be desired. 1. Missing Hummus: To my disappointment, the hummus was missing from my order. Given its significance in a Middle Eastern cuisine, this absence significantly impacted my overall satisfaction with the meal. The fact that I paid immediately but received an incomplete order was frustrating. 2. Burned and Rubbery Falafel: The falafel, a dish I was particularly looking forward to, turned out to be a letdown. The falafel balls were overcooked, bordering on burned, and had a rubbery texture. The taste was far from the flavorful and crispy falafel I expected, making it a disappointing part of the meal. 3. Unpleasant Lamb Dish: The lamb dish, which should have been a highlight, was far from appetizing. The meat had a terrible taste and emitted a pungent smell that was off-putting. It was a significant departure from the quality I anticipated when ordering a lamb dish. 4. Communication and Refund Issues: Upon realizing the missing hummus and the subpar quality of the food, I promptly contacted the cafe. While they acknowledged the mistake, the communication regarding the refund was lacking. I was assured a refund on the same day, but unfortunately, no specific time was provided (which is crucial since food was picked up and missing item was mentioned). The inability to refund immediately, considering the circumstances, added to the overall frustration. The lady mentioned that the money will be Zelle to my account however my question will be, will it take more than an hour for Zelle to be completed? I have used zelle for transfers and it take seconds to be completed. Why do I have to wait when the restaurant didn't wait to take the money out of my account for the food I've ordered? 5. Overall Experience: In summary, my experience with Ali Baba Cafe and Grill was highly unsatisfactory. The missing hummus, the poor quality of the falafel and lamb, and the communication issues regarding the refund left me disappointed. It's disheartening when a dining experience falls short of expectations, especially considering the investment made in both time and money. I hope this review serves as constructive feedback for both the establishment and potential customers. It's essential to receive the quality of service and food that one expects, especially when dining out. Photos attached and please judge yourself. Update as of 1326hrs: After making another call to check on the refund, they then zelle me the money. At this point it's no longer about the money but quality and service. Service Take out Meal type Lunch Price per person $30–50 Food: 1 Service: 1
This place is the perfect place to go get gyros. They have an awesome lunch special and it’s never really too busy though. It should be busy. The service is always top-notch and very respectful. I enjoy the music that they play when I am dining there. They make it easy to pay as well. I wish I would’ve took a picture of my Gyro! Food: 5 Service: 5 Atmosphere: 5
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