This was my everyday coffee spot. In the past two weeks I haven’t had a “good morning, thank you, or any pleasantries”. Not even a “welcome to biggby”
I have tried to engage multiple staff members in polite conversation. “Good morning, how are you today?” The staff couldn’t be bothered with that and once even ignored me completely.
Today was no exception and really one of the worst. I felt like I should have apologized for bothering them.
What I have had from everyone “do you want to leave a tip on the card”. This isn’t an issue but when you act like I’m a burden to you, why would I feel obliged to tip you?
Food: 3
Service: 1
Atmosphere: 1
This place was great at one time when it came to fast, friendly service but not anymore. I sat in line for over 20 minutes. Then when I finally got to the window they only had two people working during their busy time which makes absolutely know since. Then I even waited at the window for at least 3 minutes before she even opened the window to talk to me
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 3
Atmosphere: 3
Terrible customer service! And if you want to order a couple drinks, make sure you have a debit card because they will not take anything Over a $20 bill no matter how much you ordered. And then our just flat out rude
Food: 1
Service: 1
Atmosphere: 1
German chocolate latte is so good here.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Turkey Harvartti Bragle
I would give this place zero stars if I could. Our cookies were raw in the center but this airhead at the register told me in a giggling voice that she couldn’t do anything about it because it was partially eaten. Well, it wasn’t too bad until the center.🤦🏼♀️
One of our drinks was so bad it had no taste at all. Music was so loud we couldn’t hear each other talk. And stuff was dropping all over the place in the back as the airhead giggled and kept repeating how this day was such a mess. Wow.
Service
Dine in
Meal type
Other
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1