DeLucia's Italian Restaurant & Bar Pizzeria,Bar in Lake Forest

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#56 Aus 239 in Lake Forest
8.9
566 Rezension
Ambiente
8.9/10
Essen
8.9/10
Innere
8.9/10
Preise
8.9/10
Service
8.9/10
Mehr Details
Preis & Küche
$$ Familie, Italienische , Pizzeria
Restauranttyp
Pizzeria, Bar
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566 rezensionen
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The entire staff was welcoming, made me feel like at home special in the evening Service Dine in Meal type Dinner Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Veal Parmigiana
Service Dine in Meal type Dinner Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Veal Parmigiana
On Saturday, February 10, 2024, my husband and I went there to eat At De Lucia's. We decided to go after church. He ordered the lasagna and I ordered the Olive Oil, Tomato, Basil with Angel Hair. I also ordered a Garden Side Salad and side of Angel Hair Marinara. We were very hungry. We sat down and ordered at 7:00 p.m. The salad came right away. But our dinner did not come until 8:00 p.m.! It does not take 1 hour to receive the meals you are paying for. I asked the waiter twice and then the hostess twice about our food? They kept saying the lasagna takes a long time as it has to be cooked in the oven. If you are ordering this dish and it is prepared to order, then they need to tell you that it could take a longer time than usual. Finally, I asked for the manager. The hostess told me the manager was waiting for our lasagna to come out and he would bring it to our table. They tried to pass the whole experience off by bringing my food to me only. But then I was eating without my husband because he did not have his food yet. This was not acceptable! I still waited 50 minutes for my pasta dishes. And then the manager came over to give us the lasagna, apologized and he said he would comp the lasagna. That was nice, but in my opinion, the whole dinner should have been comped! I had to wait 50 minutes and then eat without my husband. They are only concerned with making their money. Of course, they noticed the whole dinner was very late! But they only chose to comp his lasagna. And on top of it, when the waiter asked if we wanted dessert, I told him I was way too full. He then told me that next time I need to make room for dessert! That would not have been so bad had he not said it so snotty and commanding. And on top of that, I went to hand the tip to the waiter and he said, "Just leave it on the table." And shooed my hand away. I have never had any waiter ever do that! I have no idea why he was so rude! I love Italian food but there are plenty of places to go for great Italian food at a better price. Aroma, Sal's, Romano Cucina, Ciao Ristorante, etc. The food is not that great, it is overpriced, and the people that work there are very rude! Service is the largest part of a great restaurant. We were very disapppointed. We will never come here again. Food: 1 Service: 1 Atmosphere: 1
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LVMYKDZ
Quelle: google
10
2 weeks ago
Excellent, the best Italian around. Peppino's is back. Food: 5 Service: 5 Atmosphere: 5
avatar
Adamnsadguy
Quelle: google
10
2 weeks ago
We always go to the Bar Stephanie and c Kat Rock. Meal type Dinner Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Gnocchi
avatar
LVMYKDZ
Quelle: google
10
2 weeks ago
Food: 5 Service: 5 Atmosphere: 5
On Saturday, February 10, 2024, my husband and I went there to eat At De Lucia's. We decided to go after church. He ordered the lasagna and I ordered the Olive Oil, Tomato, Basil with Angel Hair. I also ordered a Garden Side Salad and side of Angel Hair Marinara. We were very hungry. We sat down and ordered at 7:00 p.m. The salad came right away. But our dinner did not come until 8:00 p.m.! It does not take 1 hour to receive the meals you are paying for. I asked the waiter twice and then the hostess twice about our food? They kept saying the lasagna takes a long time as it has to be cooked in the oven. If you are ordering this dish and it is prepared to order, then they need to tell you that it could take a longer time than usual. Finally, I asked for the manager. The hostess told me the manager was waiting for our lasagna to come out and he would bring it to our table. They tried to pass the whole experience off by bringing my food to me only. But then I was eating without my husband because he did not have his food yet. This was not acceptable! I still waited 50 minutes for my pasta dishes. And then the manager came over to give us the lasagna, apologized and he said he would comp the lasagna. That was nice, but in my opinion, the whole dinner should have been comped! I had to wait 50 minutes and then eat without my husband. They are only concerned with making their money. Of course, they noticed the whole dinner was very late! But they only chose to comp his lasagna. And on top of it, when the waiter asked if we wanted dessert, I told him I was way too full. He then told me that next time I need to make room for dessert! That would not have been so bad had he not said it so snotty and commanding. And on top of that, I went to hand the tip to the waiter and he said, "Just leave it on the table." And shooed my hand away. I have never had any waiter ever do that! I have no idea why he was so rude! I love Italian food but there are plenty of places to go for great Italian food at a better price. Aroma, Sal's, Romano Cucina, Ciao Ristorante, etc. The food is not that great, it is overpriced, and the people that work there are very rude! Service is the largest part of a great restaurant. We were very disapppointed. We will never come here again. Food: 1 Service: 1 Atmosphere: 1
Went there for my bday. 2nd time dinning there. Great server. Fast service. Awesome food and drink. Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Gnocchi
Food: 1 Service: 1 Atmosphere: 1
Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Gnocchi
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