Dunkin' Bäckerei,Fastfood in Smithfield Township

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Rezensionen
#13 Aus 40 in Smithfield Township
2.6
10 Rezension
Ambiente
2.6/10
Essen
2.6/10
Innere
2.6/10
Preise
2.6/10
Service
2.6/10
Mehr Details
Preis & Küche
$$$ Bakery, Café, Mitnahme, Fastfood, Breakfast
Restauranttyp
Bäckerei, Fastfood
Rezensionen
10 rezensionen
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Marie Perez
Quelle: google
2
2 weeks ago
The experience was horrible. I placed an order for a dozen donuts that came up to $12.99. I sent my daughter to go get the donuts and when she got there they said that they had NO DONUTS and that I will get my money back. I still not gotten my money back. HOW are you a Dunkin DONUTS and have NO DONUTS. This location need to shut down. I had went last week for 1 order of hasbrowns also placed on the mobile app and they took 30 mins to make some hash browns and there was nobody in the drive thru or inside. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Ari Bean
Quelle: google
4
3 weeks ago
when we first came in there was a super long line and the service was very slow, they messed up our orders and gave my friends and i extra food . the cashier was very rude when we tried to talk to her about our extra food. the location of the dunkin is was good but the food was unprepared and not like any other dunkin i’ve been too. the bagel bites were WAY to greasy. Service Dine in Meal type Breakfast Price per person $1–10 Food: 2 Service: 1 Atmosphere: 3
Ordered inside at the kiosk. Purchased 2 coffees, 2 ham and Swiss croissants and hash browns. It took 10+ minutes to get our coffees and over 30 minutes to get our food. The croissants were burnt and I had maybe 5 cold hash browns in the bowl. No utensils were given with our food and there was no sugar available in the dining area for our coffees. The employees wouldn’t even look in our direction when we were waiting at the counter. Service Dine in Meal type Breakfast Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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K R
Quelle: google
2
4 months ago
This location is notorious for adding extra charges for the silliest stuff and it clearly gives employees a power trip because of it. Who knew that asking for less ice is a charge $1.10 charge? Yikes. This location is extremely laughable. The franchise owner, Dawn, didn't address the lack of customer service but she tried to gaslight me in saying the charges have *always* been a thing. Avoid this location like the plague. Clearly the owner, Dawn, doesn't care about customer service. She's just enjoying the money these silly charges are bringing lol Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
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Adam Villa
Quelle: google
6
4 months ago
The person at the counter on Saturday morning needs to listen better I placed an order and it was not correct then I was told I didn't order what I had ordered Service Take out Meal type Breakfast Price per person $20–30 Food: 4 Service: 2 Atmosphere: 5
Absolutely horrific service..almost everything was sold out by 5 PM when I visited the store. The server was not interested at all in serving us. Responded to everything we asked with rolling eyes. He also meowed and made weird sounds while we checked out the menu. He should have just shut the store if he didn’t want to serve.. Do not recommend visiting this store unless you want to experience this servers arrogance Food: 2 Service: 1
Just had the worst experience I've ever had. Ordered a large iced chai with oat milk. The guy asked me "a latte" ? Chai means tea. With milk means late. Right? When I get my drink it not only tastes like coffee but also cow. Then a girl comes from the back when I ask the guy who gave it to me about it. so I tell her it's supposed to be a chai with oat milk. So she goes to make me the right drink. She pours the oat milk and then goes in the back. I can see her looking for something. She then comes back and bangs the last of the chai syrup out of the bottle on the counter. It never occurred to me that she was going to hand me basically a cup of iced oat milk. Unbelievable. I knew I should have either gone to a cafe or Wawa but this was on my path of travel. Never again. Service Dine in Price per person $10–20 Food: 2 Service: 2 Atmosphere: 2
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Ryan Lewczuk
Quelle: google
2
8 months ago
Went to this Dunkin on July 4th and it took over 20 minutes to get my drink and donut when there was only two cars in front of me and they each only got one to two drinks each. I was sitting there thinking to myself what did they order the whole menu? Nope they employees were just super slow. Once I got up to the window they lady had 3 drinks out and I had to tell her I only got one drink and one donut. Then when I handed her my card she proceeded to charge me for all 3 drinks and when I asked if I could get a refund she said the manger isn’t in so I would have to come back or call. But then she said she could give me anything else besides a refund. So I asked if I could get a gift card and she said she couldn’t do that. On top of that they didn’t even make the drink correctly. Also I have tried calling the store and no one even picks up. It just keeps ringing and ringing. Never going here again.
Walked in to a young man working behind the register, Carlos. As I order my beverage, he had vocalized "The register isn't working... it's not putting it in..." He continued to try and put in the order for my coffee - unsuccessful. To which he continued to respond "Its not working..." Finally responding with, "Is anyone else here to help you? Or can I not place and get an order?" He responded, "Well, she's on break." Thanked him, walked out. Poor guy, but where is any management/leadership? No more stopping here. Food: 1 Service: 1 Atmosphere: 1
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Mimmoon C
Quelle: google
2
2 years ago
Horrible customer service! The front door was open and we walked into the lobby. The elderly lady working came running from behind the counter and yelled, “drive thru only”! We asked to use the restroom, and she said “no get out” as she shut the door behind us. We went through the drive thru and placed our order. We asked for an empty cup which she blatantly refused. We asked for the senior citizen discount which she didn’t give us. I requested sugar with my tea, which she didn’t give us. We even left a $2 tip. She ruined our morning with her sourpuss attitude. Service Take out Meal type Breakfast Price per person $20–30
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