The bartender Jackson is awesome. Very knowledgeable in his craft and entertaining. I love the view and the drinks. My wife and I will be back
Food: 4
Service: 5
Atmosphere: 5
I didn't expect to have a bad review. I was very much looking forward to trying the restaurant on the 4th floor. Not only was I unimpressed by my experienced, I am downright frustrated about it. The main entrance of the hotel is unattractive. You walk in and immediately get stuck in a vestibule and the only option is 4th floor. One there is the typical reception and check in as well as the bar/restaurant. It looked like brown coffee spills over all of the white chairs. People checking in were met by no one and had to travel to the bar to get assistance. I asked the only person that looked like staff, a very young bartender. He said we had the lay of the land as the place was empty. I said we would sit outside. After many minutes of no one coming out I sent my son inside to get menu's. He was given 1 for the 3 of us to share. We all decided what we wanted and since he still had not come outside I went back in and inquired how fast the kitchen was tonight as he was very slow. He said, "oh that's a problem we had a flood in the kitchen and we don't have any water or anything so we kinda can't cook anything." I looked at him confused by every single thing since we arrived including having us sit and giving us a menu when you know we cannot order. I said, that's very frustrating that you didn't tell us upon arriving as that was the entire reason we were there. He never said a word, shrugged his shoulders and smiled. 🫤 No apology, nothing. I seriously doubt we will ever return. You can be short staffed and still have better customer service than that.
Food: 1
Service: 1
Atmosphere: 2
Lux Little Elm location! Trendy new spot, great views and atmosphere!
Super close to Tinman Social, The Cove and The Lakefront area. Servers were friendly and fun. Would definitely return again.
Service: 5
Atmosphere: 5
Such a great place with awesome food and amazing drinks! You must try the Violet Journey and the boneless wings. The staff were great too!
Food: 5
Service: 5
Atmosphere: 5
