Bought a money order for $670 from money services desk, and the employee gave it to me, but forgot my other purchase. She finally wrapped up my other items she had forgotten and I left my money order on counter. I immediately called to ask store to run a $1 purchase for a new money order, knowing mine was the last MO purchased, to get my $ order number to report lost/stolen, and was willing to pay for it. Simple request, and they refused! The manager was supposed to review cameras and call me back, believe name was Jessica, but that never happened, which leads me to assume the cashier at money services stole my $670. INTEGRITY BUILDS TRUST WITHIN A CORPORATION. Should always do what's right, even when nobody is looking!
Having to interrupt and employee to get a code for a bathroom is both an inconvenience to your staff and the customer. Not to mention also ableist because now someone with disabilities has to go find someone after making their way to the bathroom in the first place. You are still paying an employee to monitor the bathrooms either by checking them or letting people in.
Unfortunately, we are incredibly tired of shopping here. Every single time things ring up wrong and then we have to go back to get our hard-earned money back. I've come under the belief that they're doing it on purpose to get more money. Multiple items every time don't ring up as they are advertised. Super frustrating. I will say the employees are very nice as others have mentioned. And thankfully they do carry a sufficient amount of organic items.
Ghetto. Weird people, inefficient staff, homelessness plentiful. U know when u r in a great ‘hood when there’s security guarding the exit doors. Completely agree with the Jeremey reviewer about how this store deliberately places incorrect signs to get customers to pay more!!!! Here’s my proof: Their signs in produce are “old” (quote from employee) so they represent the incorrect price. Have to have a “digital coupon” to get the advertised sign prices. What a joke. When inquiring at customer service about prices that are clearly stated in front of products NOT matching at register check out, she just says they r “old” signs. Never did a price adjustment and never brought back the incorrect sign so others will surely get scammed. Shop at local AJ’s!!!!! Or any other non-corporate garbage store that this would be categorized.
Also, went there a couple days before Xmas holiday and they were literally out of everything… I get it is a busy time of year, but seriously … Fry’s is a corporate disaster..
Disabled nightmare. If you park by Starbucks entrance, there are no motorized carts. You have to beg an employee (though they are nice) for the bathroom code. You get to walk halfway through the store to get out. Not worth fighting this for what once was an easily accessible store. Definitely not a grab the short shopping list and go either.
The shelves are always stocked well, and the staff have always been warm and friendly to me. The prices are also the best around the quality offered. I shop almost exclusively here. 😁
The store was pretty clean, well organized, but a little busy. The self checkouts were having issues, and there were only 2 lanes open but packed with people buying a lot of stuff
