Hana Asian Cuisine Restaurant in Windham

Name: Hana Asian Cuisine
Address: 795 Roosevelt Trl, Windham, United States
Telephone: 12075721298
Rating: 4.3

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Vereinigte Staaten

Restaurants

Hana Asian Cuisine

Rezensionen

#35 Aus 130 in Windham

8.6

10 Rezension

Ambiente

8.6/10

Essen

8.6/10

Innere

8.6/10

Preise

8.6/10

Service

8.6/10

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Preis & Küche

$$ Sushi, Asian, Japanische , Chinesische

Restauranttyp

Restaurant

Diätetische Einschränkungen

Vegetarian Friendly

Information

+12075721298

795 Roosevelt Trl, Windham, Vereinigte Staaten

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Website Hana Asian Cuisine

All the clients like wonderful Japanese cuisine at this restaurant. Tasty chicken sushi, tuna and hot & sour soup may be what you need. It's time to degustate good beer. Invite your girlfriend to Hana Asian Cuisine with a cosy atmosphere. Most users indicate that the staff is nice. Enjoyable service is something visitors appreciate here. From the guests' point of view, prices are fair. With the modern decor, guests might feel at home there. Google gives it 4.4 so you can choose this place to spend a good time here.

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2 months ago

I want to start this by saying I've been going to hana for years multiple times a month and order substantial amounts of food (and regularly tip up to 50% to our wait staff). The last few times we've been in, it's been different. The young man that is on the wait staff regularly makes mistakes and rushes everyone out of his tables. He's not polite nor attentive to simple things such as additional drinks, etc. The older woman on the wait staff is the only reason we continue to go. She is one of the sweetest, most authentic people you could meet. My son adores her and she regularly will chat with us and compliment his manners. She is amazing, they need more of her. Today, we were going to a dinner with some family and put in an online order at 130 for a pickup at 4. I walked in right at 4 with my 9 year old waiting curbsifr in the car. I was told it would "be a few minutes" because they close from 3pm to 4pm for break. I watched them start adding things to my bag on the table, then other bags.... I watched other patrons come in, place to-go orders, and leave with their orders while I was still waiting for mine (which consisted of a few apps and 3 dinners). Other patrons came and picked up orders, tables were served and I was still standing. 35 minutes after my scheduled pickup time of 4 I was finally given my order. No offer for any reimbursement (though I had paid my bill and tipped upon arrival). If I hadn't already paid, I would have left. I did ask why I was able to select a pickup time they could not complete by. I did ask why I hadn't been notified it was not possible. I did ask why everyone else was getting their orders and I was not. Alas, there were no answers. I called to speak to a manager. I was put on hold and promptly hung up on. I called back and was offered a "20 dollar credit". I was very candid of often we are in and how disappointed I was. I did say I would be leaving reviews. And I did say a $20 credit would not compensate for something nearly 40 minutes late (soggy food, nothing hot, and items that had been sitting bagged for over 30 minutes as they sporadically would being an item or 2 out every 10 or so minutes). I indicated that experience would justify a free order and also explained I paid in cash so no credit was even possible- acknowledgement and correction was. Instead they tried to tell me I had my order in 25 minutes. Unfortunately, I had the calls logged in my phone from when I walked out, when I called to apologize for being so late with dinner and when I arrived on my phone. There is no miscommunication about time and invited them to check their cameras because April was incorrect or her clock was wrong. Lilly, the manager who left me a voicemail after my review posted, was supposedly not at the resturaunt the evening of the event but was calling from the resturaunt number. Very ironic and in poor taste. Passify and move along. Completely unacceptable customer service, poor food practice and really disappointing. They are the only place in the area with decent Asian food-- they don't have competition (their food isnt even great its just not terrible like some others). Gray has far better options and is worth the drive to avoid this in the future as I will never, and would never, recommend this kind of service/post service/poor quality food. There were ample opportunities to avoid this scenario and none happened to prevent, or rectify, this experience. It's incredibly sad how far down hill they have gone. Service Take out Meal type Dinner Price per person $100+ Food: 2 Service: 1 Atmosphere: 2

Mayerlin

The food was awesome and the people are sooo nice, I loved it here the manager is the sweetest and the staff members as well, they’re all very kind and friendly people I will definitely be coming back here again, the waiting time was just fine and I had a really good experience, I really recommend the orange chicken and their Californian rolls, they're amazing and let’s not even talk about their fried dumplings are a 100/10, love it.!!!!!! Service Dine in Meal type Lunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Orange Chicken

Patricia McDonald

3 months ago

Great fusion of Asian flavors. Staffs are super attentive. Must try are drunken noodle, black dragon roll, sebago roll and jalapeno fried spicy tuna. Definitely will come back again! Service Dine in Meal type Dinner Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Sushi Sashimi Combo

Natalie Krueger

their general tso's chicken is divine. they have these small slices of chicken, breaded and fried perfectly, and the glaze is just unbeatable. also, their white rice is somehow like the best rice ever. it tastes complex, and you can just eat it plain and it's still satisfying. the servers are so nice and efficient too. we will miss this place when we move back to our house soon!! Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes General TSO's Chicken

Catherine Johnson

6 months ago

This place has been hit or miss for me. I've had some things I really liked and things I didn't. For the most part though, it does a good job with sushi. The people are nice and it's a great spot to get dinner before you go into a movie. Service Dine in Meal type Lunch Price per person $10–20 Food: 3 Service: 4 Atmosphere: 3 Recommended dishes Sushi and California Roll

Anna Mullen

9 months ago

We were looking for a new place to eat and found Hana in our Google search and I'm glad we did. I ordered the General Tsos and my partner ordered sushi. We had beef Nagimaki as an appetizer. The food was incredible. He loved the sushi, and the beef nagimake was tender and flavorful. The chicken wasn't heavily breaded or over sauced/seasoned. It had a little spice but lots of flavor. Great Service. We will definitely be back. Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5

Natasha Coffin

A year ago

Was a nice restraunt, when I went it was not busy at all. It was clean, service was very good, food was pretty good. I thought that some of the chicken was a little dry, but otherwise it was yummy. Service Dine in Meal type Lunch Price per person $20–30

Aloha Cleaning Experts

Absolutely delicious every time we go!! Huge and amazing menu. Great service as well!! I could eat at Hana every day!! Yum! Service Dine in Meal type Dinner Price per person $20–30

Bhavnish Tucker

2 years ago

Great Asian food. I've eaten here plentiful times in a few years and not once have I been disappointed. Also fantastic food with good prices. The wait for the food is reasonable but when it comes out it's presented beautifully. They have a large menu with aspects of many eastern Asian cuisine and beverages. The environment is nice and open and feels safe. Staff that I've experienced are fantastic and kind. Again I personally love this place because of the quality, prices and experience. If you enjoy any eastern Asian food I'd highly recommend stopping by.

Sophie Brenner

Best sushi in Windham hands down, absolutely no competition. I've never gotten something I didn't like there and you cannot beat their prices for the amount of food you get. I love Hana!