I am not gonna say much just go try it. BTW, get the breakfast Cuban sandwich you won't be disappointed
Service
Dine in
Meal type
Breakfast
Food: 5
Service: 5
Atmosphere: 5
Took my wife out for breakfast. Ordered chicken fried eggs, poutine, and beignets. Waitress, Mandy, was the friendliest, and most accommodating server I have experienced. Manager checked on us twice. Coffee stayed filled with plenty of cream. Definitely a do over! I highly recommend
Service
Dine in
Meal type
Breakfast
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
I'm visiting from out of town and stopped by Hatch to get breakfast to go. I ordered a coffee, the kitchen sink, and the bananas Fosters pancake. The hostess and manager were very attentive and friendly. They made sure I had everything I needed and the food was hot and delicious. This is probably the best breakfast to go order experience I've had in a long time. The only issue I had was that (it wasn't a big deal at all) I couldn't put my own creamer in my to-go coffee. But the manager said that to go orders are new for them and that they're working on finding better ways to accommodate them. I completely understand that. I was able to tell the manager how I wanted my coffee, and she made it perfectly. I appreciate her trying to make it right for me. I would definitely recommend this restaurant!
Service
Take out
Meal type
Breakfast
Food: 5
Service: 5
Atmosphere: 5
It was an hour’s wait at 12:30pm on a Saturday — expected — and SO worth the wait. The avocado toast with hollandaise sauce reminded me why life is worth living. The hashbrown tumblers had me praising Jesus. Great service too!
Service
Dine in
Meal type
Brunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Party of 4 this past Sunday went to Hatch for my birthday. We had a signed up ahead of time as we knew there would be a wait. Our friends had eaten at a Hatch before and were excited to eat at one again. The waiter picked up it was my birthday and brought our a pancake which was iced and had a candle. That was very sweet and delish.
I could at this point go over each point, but I am going to boil this down. The food was great after it was fixed. 3 out of the 4 orders were wrong. 2 of them were just taking off what they didn't want on their sandwiches. I had heard the chicken fried steak was great so that's what I ordered. I can't stand cream gravy. One it's a milk thing I deal with but really, I just don't like it. So I had them put it on the side for the table to dip their hash brown things in.
The plate comes out covered in gravy. I politely ask that it be fixed again. Also, to not scrape it off and re-fry it. That makes it fall apart, swims in grease, and still doesn't fix the plate was still covered in gravy. I was promised that never happens there and they would make it right. They did exactly what they said they wouldn't do. Even my table looked at the plate and said gross. I flipped over the steak and nothing but a greasy, gravy mess.
My question is why? That took more effort that just fixing it the right way. Manager came over, politely went over what happened, and it was remade, 15 minutes later after my whole party had finished. During this time the waitress kept asking if everything was alright as the others were having to correct their food that was messed up. All in all, the food that was edible was fantastic. Most of the waitstaff and workers were pleasant. The atmosphere is good and I'm glad they are in Stillwater. My issues lie with the management, staff training, and overall guest recovery.
We will return, but may have to sit back and wait to see if they can get their kinks out. As a side note, when you have a customer that has an issue with a product, approach it as how can we fix this and not come to the table as say "what is your problem". 3 out of the 6 different employees we had from the time we entered to when we left all asked at one point, what is your problem. That's a teaching moment. Guests don't have problems however the it's up to the establishment to assist with a concern over a product that a person is paying for.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 2
Atmosphere: 4
Recommended dishes
Chicken Fried Steak
