Linton's Enchanted Gardens Cafe in Elkhart

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Rezensionen
#91 Aus 253 in Elkhart
8.5
398 Rezension
Ambiente
8.5/10
Essen
8.5/10
Innere
8.5/10
Preise
8.5/10
Service
8.5/10
Mehr Details
Preis & Küche
$ Cafe, Gesunde , Suppen
Restauranttyp
Cafe
Diätetische Einschränkungen
Vegetarian Friendly
Rezensionen
398 rezensionen
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I love going here but I just had an extremely bad experience. I was buying a product that was half off. Tina, the cashier, accidentally rung it up as full price and I didn't catch it until after I swiped my card. Tina put in an "adjustment" and said the "change" shown at the bottom of the receipt would be credited to my card. It was not. I let the payment go through fully on my bank app before calling in. Gabrielle, I think her name was, was nice at first and understood my frustration. She was going to issue the refund until I told her an adjustment was showing on my receipt but I never received the "change" from it. She said my receipt on her end now showed that I wasn't charged fully and made it sound like I was lying about not getting my refund. I told her again that I did not receive any credit back from the purchase and she got very snippy and rude with me. She said she would just issue a refund anyway and completed it. I said thank you and she said "mhm" and hung up on me. Very unprofessional, maybe train your cashiers to pay attention to the barcodes because it literally said 50% off on the barcode! Gabrielle needs trained better on her customer service. I will not be returning.
(Lost my order). I ordered flowers online with Linton's Feb. 14 for delivery to my wife at work Feb. 20. I received an email confirmation upon ordering. While calling Linton's the day of delivery to ask a question I was told they never received my order and couldn't look it up using the very confirmation number they provided. Their excuse was their computer was "off" when I placed the order even though I received a confirmation via email. Linton's eventually found the order and a resolution was agreed to, however, had I not called to ask a question the day of delivery my order would have gone unnoticed.
I love going here but I just had an extremely bad experience. I was buying a product that was half off. Tina, the cashier, accidentally rung it up as full price and I didn't catch it until after I swiped my card. Tina put in an "adjustment" and said the "change" shown at the bottom of the receipt would be credited to my card. It was not. I let the payment go through fully on my bank app before calling in. Gabrielle, I think her name was, was nice at first and understood my frustration. She was going to issue the refund until I told her an adjustment was showing on my receipt but I never received the "change" from it. She said my receipt on her end now showed that I wasn't charged fully and made it sound like I was lying about not getting my refund. I told her again that I did not receive any credit back from the purchase and she got very snippy and rude with me. She said she would just issue a refund anyway and completed it. I said thank you and she said "mhm" and hung up on me. Very unprofessional, maybe train your cashiers to pay attention to the barcodes because it literally said 50% off on the barcode! Gabrielle needs trained better on her customer service. I will not be returning.
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Paul Martin
Quelle: google
10
2 months ago
Good place to visit Santa and Mrs. Claus
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Daniel Gregory
Quelle: google
10
3 months ago
Great place, even in the off-season! Tons of holiday decor items, unique shopping experience, great customer service! Will definitely return!
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Russ and kathy
Quelle: google
10
3 months ago
Beautiful great ambience
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Jennifer Gier
Quelle: google
10
4 months ago
Linton's is awesome!! All kinds of wonderful decorations!! Their restaurant is amazing as well!!
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Starr Price
Quelle: google
2
4 months ago
Ordered first, received second pic!!! Shameful!
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Angie Daly
Quelle: google
4
4 months ago
Usually we love this place however we didn’t have a great experience today. We got there at 6:15 and immediately when we walked in an associate told us they close at 7 so be sure we are done by then. Then we walked into the store further and another associate said, “we close promptly at 7.” We walked in a little further and were told once again that they close at 7. At this time it was 6:18. We realized we were not welcome so we turned around and walked out. It really is too bad people don’t understand friendly customer service anymore. We will not be returning.
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Thomas Fenzl
Quelle: google
10
4 months ago
Garden center, decorations, gift shop, and cafe with a lot of charm in Elkhart. The large shop contains a large variety of holiday decoration and knickknacks. There’s a large garden center indoor/outdoor that’s decorated like a small town. Curiosity’s and topiary’s abound outside. There’s also a petting zoo and a variety of Childers activities for purchase. The cafe has a good size menu of sandwiches and some entrees. The food was great and staff were very friendly.
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