Lovin Oven Cakery Bäckerei,Restaurant in Antioch

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Rezensionen
#9 Aus 44 in Antioch
8.9
516 Rezension
Ambiente
8.9/10
Essen
8.9/10
Innere
8.9/10
Preise
8.9/10
Service
8.9/10
Mehr Details
Preis & Küche
$$ American
Restauranttyp
Bäckerei, Restaurant
Rezensionen
516 rezensionen
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Service Take out Meal type Other Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Sweet 16 Cake
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B P
Quelle: google
2
6 days ago
We have used Lovin Oven for many many years and have spent thousands of dollars with this company. To say how disappointed I am is an understatement. We were starting to figure out a cake to make for my daughter's first birthday and all people involved knew we were ordering a cake. They quoted us on 2 different styles and we still needed to pick flavoring, but at noon of the same day of discussion, we were told to decide by 1 pm via email. After seeing and replying to the email at 130, they told us the decorator is gone and they can no longer make it because the decorator wanted to know what she was coming into the next day. Completely not accommodating and will never recommend to anyone else. This will be the last time our family uses Lovin Oven. This may not affect the business in the short run but treating valuable customers like this in the long run will. Food: 1 Service: 1 Atmosphere: 1
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B P
Quelle: google
2
3 weeks ago
Food: 1 Service: 1 Atmosphere: 1
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Ken Lipski
Quelle: google
10
A month ago
Staff was very helpful in answering questions and giving information about products. Service Take out Meal type Other Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
This bakery has really good product. But every time I interact with an employee, they have an awful attitude. I don’t know much about cakes, but instead of recommending something or explaining different options, I’m met with “I don't know what you want or mean..” and this isn’t the first time they’ve treated me with a standoffish attitude like asking questions is a bother to them. It has made me chose to go elsewhere. I get being busy, I’m a F&B Manager, but I don’t speak to people like they speak to me even when I’m busy. Especially when I’m nothing but nice and mean well and genuinely curious and asking questions. Instead of recommending and making me knowledgeable on what they have, their attitude has pushed a customer away. Food: 5 Service: 1 Atmosphere: 2
They have a number system but they don’t use it…instead a man cuts in front of six of us in line and when the lady in front of me complains she is just told “sorry” and they continue to help the man. Then I talk to an older Man behind counter who is a manager and he says “imagine if the man had the guts to cut in front of everyone if we don’t serve him then he is capable of much more”…lol…. So man gets served right away and we are left to sit and wait. Unbelievable. Going to Little Bean instead. Service: 1
Beware!!! When ordering cupcakes, you don't get a lot of cake..you get more frosting and filling than cake. They should rename their product as "cup of frosting & filling" If we had wanted a filled cupcake, we would have purchased "twinkies" Very disappointed, we ordered for a birthday party, didn't go over well. About 8 of them went in the garbage!!!
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Laura Ready
Quelle: google
4
A month ago
Food very poor compared to the last time I was there. Chicken salad was almost soupy. The cream of chicken and rice soup was not a creamy soup. The pastry sandwich was actually burnt. Service Dine in Meal type Lunch Price per person $10–20 Food: 2 Service: 4 Atmosphere: 3
Food: 5 Service: 1 Atmosphere: 2
Service: 1
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