Bowl was fantastic and the customer services was great. The two employees were very nice and left me in a great mood!!
Food: 5
Service: 5
Atmosphere: 5
The person working (probably the manager) was so on top of things, personable, and made the experience wonderful. The food is also always delicious.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
I am always greeted with a kind smile, easy chitchat, and ever so much patience as I decide which delicious ingredients to fill my bowel with.
Food: 5
Service: 5
Atmosphere: 5
Favorite Breakfast and Lunch spot!
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Nautical Bowl
As someone who has loved this place for so long, I wish I could be giving 5 stars, but unfortunately i cannot. I have been coming to Nautical Bowls in Eden Prairie for a few months now, and I’ve always loved the customer experience as it always felt so personal and welcoming. Unfortunately the past couple of times I’ve gone in, I’ve experienced the rudest most disappointing behavior. When I went in this morning, I was encountered with a snappy teenager who demanded my order and made no effort to even smile at me (She also did not have her hair back- health code violation??). In the past, I’ve been greeted by the sweetest, most adorable girls, and so I don’t know what changed. I was the only customer in the store and it still took over 6 minutes to get my bowl out, when usually I receive it in less than 30 seconds after paying. It doesn’t sound terrible, but compared to what it was not that long ago it is extremely disappointing. Not only that, but when I returned home to enjoy my lunch I found a piece of orange hair floating in my açaí. Disgusting!!
Food: 4
Service: 1
Atmosphere: 1
Visited during the Labor Day weekend. I ordered 3 bowls and the five customers who arrived AFTER me got their orders before I did. When my order was finally ready, one bowl was not made correctly and I had to wait longer for a new bowl. These poor high school girls were inexperienced and needed support/guidance for the weekend rush from a supervisor/owner. I couldn’t even express my frustration towards them because they looked so scared about how long they were taking to finish my order. This wasn’t the only time I experienced terrible service from this location.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 3
So addicting! Very kind staff as well
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Coconut
