When I receive my order, I could tell if there was Parmesan cheese on top of it. I showed the employee and informed her that I thought that it was Parmesan cheese instead of looking at the salad. She looked at the order screen and said I don’t think so. Instead of correcting the order. I trusted that maybe it was just some crumbles from the chicken that it could’ve been the bottom of the barrel, but it was Parmesan cheese. And I left out of frustration that she referred to her order screen instead of paying attention to the fact that I had informed her that she had given me some thing that was not included in my order. Obviously it would not be on the order screen because I did not order Parmesan cheese, resulting in the one star is the lack of attention from the employees. The lack of attention from the person preparing the salad, and the lack of care to show that they gave me the correct order. Not to mention, there is no utensil provided or napkins, and I had to ask for a straw. The employee who refused to pay attention to my concern was female with short hair above the ears and wearing a hat. I get it’s busy but the lack of customer service is frustrating. I also ordered double bacon there was hardly any. Don’t recommend this one. Especially if it’s busy. They do not care about customer service at all
Edit to add: upon reading other reviews seems like this is an on going issue for this location. Maybe they need to management or better employees. They seem to not give double portions when requested, get orders correctly, and disregard customers constantly.
Food: 1
Service: 1
Atmosphere: 1
Place is always busy during lunch like everywhere else, employees are always fast and somewhat friendly (could be friendlier). Sometimes employees work little too fast that they forget to add forks and napkins but the salads are always good and filling here.... super cheap as well!! Always a great place if you're in a rush and go for the healthy food option.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Cobb Salad
Healthy food that tastes good! They don't have a dine-in area, so there's not really much of an atmosphere. I love the food and it's very reasonable.
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
BBQ Ranch Wrap
I come here for lunch when I'm working and it can get crowded but the lines move fast. They have never missed so far I have loved it every time and when I ask for something to be replaced or added they never forget and never get it wrong and they never forget to add your fork and napkins either. :)
Food: 5
Service: 5
Atmosphere: 5
A bit of a line maybe next time I'll try the app because they do have a walk up window. I got a Cobb salad with no swine 🥗 it was really good 8.3 out of 10. Worth the 6 bucks. And the cucumber mint lemonade $1.24 was 7.4 out of 10.
I don't know why the asked if I wanted a fork and napkins, what am I supposed eat it with my hands smh. And I had to ask for the recipe smh. But over all good choice. Food 5 starts, service 2 starts, 3 over all. I will go back.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 3
Atmosphere: 2
It's hard to find FRIENDLY professional staff in the service industry these days! Salad and Go on 48TH STREET & Southern in Tempe delivers it every time with a smile!
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cobb Salad
My original review still stands for past experiences, but on my recent visit, I got some bonus protein.. in the form of a fly in my salad. Definitely didn't come from where I was eating (at home), and the fly was found dead, halfway through me eating. Putting this out there so that maybe the team can take a look at keeping things covered/closed better?
Original review: Awesome salads packed full, great drinks, very reasonably priced, and super fast and friendly service.
Exceptional value: robust servings, extraordinary pricing, expanded selection of additional menu items (cold brew for a buck 39!?!).
Without question, best to-go deal anywhere. Wish we had them here in S. Oregon!
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 5
I want to like Salad and Go, both the concept and the food, but this location is bottom tier. At least 75% of the time my order is messed up. Also if you go anytime around lunch the wait times are awful with little room to park or drive through. Quality of service and food at this location has deteriorated for months. It’s likely a problem with management or other location specific constraints considering the length of ongoing issues that I haven’t experienced at other locations.
The company needs to fix this place, it’s far below the expectations that were set two years ago when I first tried and loved Salad and Go.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 2
My first time ordering and you get more for your buck. I kept looking at the salad container 🤯😳. It alot of salad and the tofu was soft and not chewy. It was a tasty salad.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 4
Service: 4
