Steak 'n Shake Restaurant in Goodland

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Rezensionen
#11 Aus 37 in Goodland
7.9
17 Rezension
Ambiente
7.9/10
Essen
7.9/10
Innere
7.9/10
Preise
7.9/10
Service
7.9/10
Mehr Details
Preis & Küche
$$$ American, Fastfood, Abendessen
Restauranttyp
Restaurant
Um
It's easy to find this fast food due to its convenient location. Check out tasty steaks, chili and steak burgers Steak 'n Shake offers. Good ice cream might be what you need. According to the guests' opinions, waiters offer good milkshakes or good tea. The success of this place would be impossible without the gracious staff. Terrific service is something clients like here. Prices are affordable for the quality you receive. A lot of visitors say that the atmosphere is enjoyable here. But google users rated this spot and it didn't get a high rating.
Rezensionen
17 rezensionen
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Becky Albers
Quelle: google
10
2 months ago
Second time I have been in a Steak 'n Shake. There was someone at the door to greet us and see if we were dining in or to go. We were traveling so we ate in the restaurant. Service was great, food arrived quickly. I would stop here again. Service Dine in Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cheeseburger
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Becky Albers
Quelle: google
10
2 months ago
Service Dine in Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cheeseburger
Service Dine in Meal type Lunch Service: 1
If you value your time and money, do not stop here. They count on I-70 traffic that doesn’t yet know how bad this place is. Potentially some fraud/theft going on as well. I recommend you compare the menu prices to your receipt at the end. We stopped at 1:30pm hoping for a quick lunch and get back on the road. The dining area was not busy, but it took 10+ minutes for someone to take our order and then 30+ minutes to receive our very basic food order. Food was underwhelming, but fine. The price was higher than I expected when I went to pay at the end. When I asked to see the itemized receipt, the cashier acted like that was an unreasonable request, but finally printed it off. When I compared the receipt to the menu at the table and the menu up at the cash register, I found that I was charged ~20% more for each food item compared to the printed menus. When I asked that they honor their displayed menu prices for our food, the manager came forward and was hostile/defensive. He blamed his workers for putting out the wrong menus when he had printed new ones (the formatting on the menus is laughably bad, I would never take credit for them), and was rude to me when I asked how he was going to address this issue. As the manager, you should be able to control which menus are used in your restaurant. As a manager, you should take responsibility and not talk down to your customers when they point out a significant error (or fraud) taking place in your business.
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Ginya Chell
Quelle: google
8
4 months ago
My burger and fries were cold. I waited about 14 mins. I ate it anyway because I was on the road and very hungry. It's usually pretty good. But this time it wasnt!!! Also had a bad tummy from it for 2 days. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 5 Atmosphere: 5 Recommended dishes Cheeseburger
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Ginya Chell
Quelle: google
8
4 months ago
Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 5 Atmosphere: 5 Recommended dishes Cheeseburger
HORRIBLE SERVICE!!! Avoid this place if you value your money and your mouth. I just had the worst experience I think I've ever had at a restaurant. Driving the I70 to Florida, I stopped here for a bite at 4:30pm today. Spent $30 in food for two people. Ordered an orange freeze milkshake which costs $4.99 and it tasted like chemicals, not oranges. Not even a little bit. It was a bad taste. Not tolerable, not edible in the least. We also got a banana shake that was just fine. I asked to exchange the shake for another flavor. The kid at the register comes back with his manager in tow (a very young Latino kid with a mustache). First of all, the "manager" comes to the counter with a gigantic hammer in his hand. No smile, no customer service, nothing. He proceeds to tell me that he will not exchange the shake because "I'm not going to waste product." I asked him to take a spoon and taste it. He smirked and said he wouldn't do that. I continued to insist that the shake tastes terrible and asked him if he thought it was right for me to pay $5 for a bad shake. He just looked at me. I said fine, then we'd like a refund. He said "I'm not doing that either. You bought the item, you can drink it or throw it away, your choice " I was completely flabbergasted. I could barely even speak I was so shocked. I asked for a higher manager and he said there wasn't one. Remember he's standing there this whole time gripping a sledgehammer and black greasy hands and no nametag. Absolutely disgusting service and once we started eating in the car, absolutely disgusting food as well. The chicken sandwich looked like a beige hockey puck and tasted like freezer burn. It went into the garbage after one bite. This might explain why the parking lot was so empty we thought it was closed at first. You know that means locals don't eat here, only travelers off the interstate who don't know any better. Whoever owns this place should have a conversation with their "manager" about how to treat customers. Skip this place at all costs. The are plenty of places to eat in this area that will replace bad food. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Larry Lauder
Quelle: google
10
11 months ago
Been a long time since stopping at Steak and Shake in Chicago was my first time. This meet expectations and then some. Only dissatisfaction was the time it took. But the fries were just like I remember skinny and hot. Burger was a bit cold but still very good. Glad u were right beside the highway made it easy to pull in and found a nice spot to park king trailer. The spring break was on and was very busy. Lots of big orders. Worth the wait. Shake came out fast and was thick. So good making my mouth water just writing the review. Will be back !
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Dawn Marschke
Quelle: google
10
11 months ago
Great burger and onion rings. Service was great and workers were beyond friendly. Thank you for the great lunch. It was our first time in Kansas and first time at SteaknShake. If we travel this way again we will be sure to stop in. Service Dine in Meal type Lunch Price per person $10–20
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