1. Open the ordering at the window. (could've been served 30 minutes faster)
2. Toast the sandwich when it's ordered to be toasted.
3. Update the app when you make the sandwich. (So we aren't waiting on a sandwich that was made several minutes prior.)
Do better.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
After working all day in the farm, dirty dusty & tired. Decided to go through drive through. Pulled up, "Name?". We need to place an order. Oh drive is for pick up only. We asked when did this change? New owners made the change. No signs stating any changes. She said we'll have to come in.
Some people aren't physically able to come, you're limiting potential customers, we won't be back unless you want cow manure all over your floors or we are permitted to take our shoes off outside the door.
Needless to say, we won't be back.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 2
Atmosphere: 1
Gets a 1 star due to no more drive thru orders not everyone is able to get out of there vehicle to go in new owners need to think about that
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 1
Atmosphere: 4
Door dash failed to check bag for proper items and wouldn't you know it Subway failed to put my chips in the bag. Of course when I called door dash Misty, she blamed Subway so I called them only to have the phone sat on the counter and ignored because I refused to leave my house to come get my chips. Instead of offering a refund she just layed the phone down, really? So when I could finally get through again and asked for a manager she immediately said no one was going to yell at her even though I wasn't. I was angry and on speaker phone. She then hung up so I called back and called her a few not so sweet words and said she should die. A little extreme but the whole reason I had the food delivered was so I didnt have to deal with anyone in person. There's no point in adding notes to your order because this particular store or door dash doesn't add it to the receipt for the prep person or the door dash driver. It's wasted time. This is my first bad experience with any restaurant or person since moving here last year so I was truly shocked at their lack of customer satisfaction. Their first reaction was " we don't deliver" and that's sad to me. Sandwich is bland and boring but pizza was good so that's where the one star comes from. I'm still waiting on my refund and have filed a complaint with corporate
Meal type
Dinner
Price per person
$30–50
Food: 1
Service: 1
Atmosphere: 1
Ladies going from register and moving drive thru window and just putting gloves on. I was a DM over 4 different stores myself. It is required to spend 20 seconds washing hands between touching the registers and making sandwiches. It makes sure customers know those hands that touch food is sanitary. You grab clean gloves with dirty hands and then put the now dirty gloves on to touch food. This is unacceptable.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 5
