As someone who goes to this Subway at least 2-3 times a month, I’m disgusted with how I was treated at my last visit. It was snowing, I showed up at 5:40pm. When we entered, there were 6 people in line in front of us, one of them being the manager. The manager was speaking with the people she was in line with and discussing how she was upset that no one working was greeting people as they came in and how slow they were making everyone’s food. She at one point spoke up and told her employee to start making the next persons sandwich instead of waiting for the toaster to complete its cycle. When it was my turn to order, I ordered a footlong Italian BMT and the girl working looked lost so I told her what meat came on it. She put all the meat and cheese in the center of the sandwich so I asked she move it closer to one side of the sandwich so not all my meat and cheese was in the center of the sub. Moving down to the veggies, I asked for tomatoes from the other container right next to the other container bc the ones right in front of me looked bad. Another employee stopped helping the customer behind me and looked at me and said “we closed at 6”. Confused, I responded with “ok… I just asked for different tomatoes bc these ones look bad”. She continued with “we are closing at 6 bc of the weather, we are just trying to get home safely.” Again, confused I said “I’m not stopping you from doing so, I’m just asking for these other tomatoes that are right here”. She just turned away and continued making the other customers sandwich. Mind you, no where was it posted that they are closing at 6. Not sure why me asking for different tomatoes that were already in the veggie station prompted this other employee to speak to me like I was doing something wrong or trying to make me feel bad for them still being there when their manager was their with whom seemed to be her family ordering food the same time I was.
Food: 5
Service: 1
Atmosphere: 3
