The English Room Restaurant in Lake Forest

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Rezensionen
#25 Aus 42 in Lake Forest
8
13 Rezension
Ambiente
8/10
Essen
8/10
Innere
8/10
Preise
8/10
Service
8/10
Mehr Details
Preis & Küche
$ American
Restauranttyp
Restaurant
Diätetische Einschränkungen
Vegetarian Friendly, Vegan Options, Glutenfreie
Um
This bar offers you nice food and a place to rest after a long walk around Market Square. Ordering good salads, salmon and sushi is a nice experience here. Taste tasty crème brûlée. Some visitors recommend delicious wine or good champagne at The English Room. After a long working day, you can try great tea or delicious coffee. This place is famous for its great service and friendly staff, that is always ready to help you. Attractive prices are to be expected at this spot. You will certainly like the comfortable atmosphere and beautiful decor.
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13 rezensionen
Bewertung
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Harith Razaa
Quelle: google
10
A month ago
Beautiful room, attentive service, and generous servings of excellently prepared dishes. The desserts are excellent, though the types were limited. I loved the chocolate cake - it was huge. I love the restaurant and will definitely return. Service Dine in Meal type Dinner Price per person $50–100 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes Spicy Calamari
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Katie Lord
Quelle: google
4
A month ago
Our first experience at this place and we were let down. Our waiter did apologize at the end of the meal and give us a free desert. But, from the amazing recommendations and reviews we had much higher expectations. I’m 6 months pregnant so I’m not drinking but my husband is. I ordered a non-alcoholic Paloma and my husband an old fashioned. My drink looked very festive, but took literally 3 sips and it was empty because it was all ice. We were very surprised also once we got the bill and it costs exactly the same as the old fashioned that had alcohol. Very confused what we paid for. We ordered the spicy calamari for an appetizer which tasted great, then French onion soup. While we were eating the calamari the waiter took our entree order. Props to the kitchen for speed because just a few minutes later the entrees arrived while we were still finishing the calamari and didn’t have the soup yet. The waiter had also forgotten the sprite I asked for because my “mocktail” was already empty. They took the entrees back and we had the soup, so maybe about 25-30 mins after we first saw the entrees they brought them back out on extremely hot plates. They were obviously kept under the heat lamp and not made new. My husband got the filet and it was good. I got the duck, and it was lukewarm. The duck could’ve been cooked better because the fat on it was chewy and I could barely cut it with my knife. All in all, a disappointing experience for what’s supposed to be one of the nicest restaurant in the NorthShore. The free desert was a piece of chocolate cake with a scoop ice cream. Ice cream was great, cake was okay. Service Dine in Meal type Dinner Price per person $100+ Food: 1 Service: 2 Atmosphere: 5 Recommended dishes Spicy Calamari
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Mike
Quelle: google
8
A month ago
Champagne brunch. Good food, really beautiful room. The constant Downton Abbey theme music got distracting and then annoying Food: 4 Service: 5 Atmosphere: 3
Food: 3 Service: 5 Atmosphere: 5
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David Tolkien
Quelle: google
10
4 months ago
Really nice place. Came for the full English breakfast. It was okay. Would get it again but would like to come back for something else Service Dine in Meal type Breakfast Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
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Cristina Gomez
Quelle: google
10
6 months ago
Delicious Food: 5 Service: 5 Atmosphere: 5
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June Tangerine
Quelle: google
10
9 months ago
Glad that I called today at their off hours for reservation. They picked up right away and reserved 6/1 for my kid’s 13 years old birthday celebration. (I think for a popular fine dining like this on a regular hour they must be super busy serving guests.) So far so good. Maybe will take the time to update dining experience afterwards. :)
I called the English Room 4 times and each time no one picked up so I left a voicemail. Not once did I get a call back. This is within a 2-3 week period. When I finally asked the front desk of the hotel if I can make a reservation with them instead (as I had been told in the past that that wasn’t possible), the person at the other end of the line cut me off mid-sentence and gave a loud sigh before finally relenting and asking about the date I wanted to make a reservation. After giving them the date, they haughtily replied with, we have nothing available for you. If this is the kind of customer service that is to be expected at this establishment, I’ll take my business elsewhere.
I’ve had a horrible experience customer service wise with The English Room and Deer Path Inn. I called in end of January to make a reservation for afternoon tea for two for March to celebrate my 40th birthday. I realized the date I reserved I had a conflict with so I called shortly to reschedule the date. The person I talked to said no problem they had a opening two weeks later on March 16th and I said perfect I’ll take it. I received a text confirmation for my original reservation date which I thought was odd. Which makes me think my reservation might not have been changed. I called The English Room, three times and left three messages….. No reply to any of my messages. I called the front desk of the Deer Path Inn today and they told me perhaps my messages were inaudible or maybe my voicemail was full….. neither are true. The person today took my name and phone number and told me they would call me back with further information on my reservation. Surprise, surprise never heard anything back. I’m incredibly disappointed. I just wanted to have a high tea for two to celebrate my birthday and instead I’m dealing with the worst customer service ever. Service Dine in Meal type Other
My wife and I celebrated our wedding anniversary at The English Room today. The English Room is an elegant room, the service is outstanding and the food and beverages are excellent. The quality exceeds the price in all respects. We have taken friends and they all share our opinion of the excellence. The English Room is a treat for anyone who enjoys a truly fine dining experience.
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