Bruegger's Bagels Restaurant,Cafe,Fastfood in New Hope

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#31 Aus 44 in New Hope
6.9
209 Rezension
Ambiente
6.9/10
Essen
6.9/10
Innere
6.9/10
Preise
6.9/10
Service
6.9/10
Mehr Details
Preis & Küche
$$$ Sandwiches
Restauranttyp
Restaurant, Cafe, Fastfood
Um
At this restaurant, guests may drink great coffee. Clients don't highly appreciate breakfast bagels at Bruegger's. This place is well known for its great service and friendly staff, that is always ready to help you. Google users who visited this spot state that the most suitable mark is 4.
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209 rezensionen
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I have been going to Bruegger's Bagels weekly for the last 21 years. This location's problems are a symptom of a widespread decrease in the quality of the restaurants. Very depressing atmosphere. Walked in on a Saturday morning and was not greeted by either of the two girls working. No music playing or anything, did not feel very welcoming. No one sitting down to eat. You now order at the register rather than talking directly to the person making your bagels. I don't understand the reason for that at all. It seems like it makes everything more clunky. Imagine if Subway did the same thing. The one girl at the register, bless her heart, could not remember more than one item at a time. We had to repeat ourselves many times to get everything down. Bagels were pretty doughy and chewy. Nowhere near as good as they used to be (bubbly, dark speckled crust, etc.) I am deeply saddened by the changes in Bruegger's in the last few years. I want so badly for the business to return to its former glory. Service Take out Meal type Breakfast Price per person $1–10 Food: 3 Service: 2 Atmosphere: 1
Service Take out Meal type Breakfast Price per person $1–10 Food: 3 Service: 2 Atmosphere: 1
Definitely not the best bruegger’s. Got a dozen today and over half have black char of some kind on them and/or are squished. This is the worst experience I’ve had there but is somewhat consistent with past visits, will have to go elsewhere in the future, which is unfortunate because I live nearby. Service Take out Food: 1 Service: 1 Atmosphere: 1
Service Take out Food: 1 Service: 1 Atmosphere: 1
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Sean Kane
Quelle: google
10
3 weeks ago
Food: 5 Service: 5 Atmosphere: 5
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Alli Rogers
Quelle: google
2
A month ago
Showed up at 630 and all the lights were off. The sign on the door says they open at 6 and so does Google.
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LeAnn
Quelle: google
4
2 months ago
I've had a great bagel every time I've been here. However, it seems like they close when they want to, so I don't go nearly as often. I wish they stayed open consistently until 2pm, how it's listed. I wouldn't recommend showing up later than 12:30pm, since it's been closed every time I've gone after that. I also wish their dining was now open. It still says it's closed. Food: 5 Service: 1 Atmosphere: 1
Tried to pick up a catering order at 6:45am, and the lights are off and the doors are locked. But the hours on their door and website say they open at 6? Either change your hours or have employees who open the store during the posted hours. UPDATE: The staff who assisted with my order when I came to pick it up around an hour later were generally friendly. There was an error with my order but they tried to make it right after I asked for help. I hope the structure at Bruegger's changes- the consensus seems to be that employees here seem great but maybe there are some corporate policies or pay disparities that need to be addressed.
I experienced the worst customer service here. Showed up this morning and one of the employees was behind the counter yelling for another employee who was on the floor dining area to come take my order because her back hurt. That employee came off the floor and stood behind the register, never addressed me, never asked what I would like. Then a customer walked in and she took her order. Then a gentleman walked in and she took his order. The customer comes stand next to me and say “Oh have you been helped? You have to stand at the register.” There were several employees standing around talking however more customers are coming in and no one is being greeted. I walked out stating I would not give my business to such a disorganized, unprofessional establishment. The behavior of each employee was absolutely disgusting. Service: 1 Atmosphere: 1
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R. B.
Quelle: google
2
2 months ago
I used to love Brueggers but this location (and the SLP one) have ruined it for me. This one now makes you order at the register which makes NO sense. You can't even see the menu or which bagels they have out from there. I also had to stand there several minutes before the cashier even acknowledged my existence. Then after ordering, it really isn't clear where to stand or where to pick up your order. Many people came in after me and were also thoroughly confused. There is a reason for ordering on the other end like all other Brueggers! Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
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