Came there for years, new faces each time waiting on you and they get rudder each time you walk in. Ordered a cake they didn't even decorate it how I wanted it did it how they wanted to, ordered brownies and cupcakes dry when called to complain the "manager " which is the owners daughter and granddaughter says well ill pass it along to the baker if u have that product left bring it in I'll replace it right ok took 2 days to get ahold of someone due you being closed then placed on hold and no one coming to the phone, not sure how you people live but I definitely don't keep trash laying around my house it's thrown out, got receipt and all and everyone who was invited to party experienced the stale food. I've given this place to many chances high prices low product quality anymore. I'm officially done. That's how you conduct business and to a customer not to even offer a credit sure let me go to ohio waste and go find my trash insane. Classic bakery on what grounds do you get from a review and accusing anyone of verbal abuse or threatening manner? You have no idea whom you are speaking to in such a manner and tone like that I will make sure that each one of my family friends and co workers know how u just conducted yourself. Who can be anymore verbally abusive then your staff member grace, the little bit of staff that u do have left being that u people are hard to work for, same treatment i get when i and others come in there so "manager" u are not law enforcement stop acting like it, you box up cakes, there now u can say im verbally abusive. Cant wait til u close down.
I have been getting my Birthday cake at Classic for as long as I can remember. The chocolate cake with chocolate buttercream is my absolute favorite and it is usually so fresh. My Dad ordered my cake for my Leap Year birthday and I was so disappointed. Not only was the cake very dry but the icing in between the layers was not regular white buttercream like specifically requested. I looked forward to it so much just to be let down. 🥺
Food: 2
Service: 2
Atmosphere: 2
This Almond Custard cake is 'life changing'❤️ Classic Bakery is just what it is called a 'classic'. Plus the Hungarians filled with Poppy Seed, sweet cheese, Apricot and nuts are a family favorite =)
Food: 5
Service: 5
Atmosphere: 5
This used to be the premier place for baked goods, we used to order cakes almost weekly despite the higher pricing. Customer service these days are just horrible! Will NEVER order anything from Classic Bakery!
Food: 3
Service: 1
Atmosphere: 1
