Cold Stone Creamery Restaurant in Bell Gardens

Name: Cold Stone Creamery
Address: 7000 Eastern Ave, Ste E, Bell Gardens, United States
Telephone: 13235622888
Rating: 3.9

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Vereinigte Staaten

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Cold Stone Creamery

Rezensionen

#38 Aus 62 in Bell Gardens

7.8

76 Rezension

Ambiente

7.8/10

Essen

7.8/10

Innere

7.8/10

Preise

7.8/10

Service

7.8/10

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7000 Eastern Ave, Ste E, Bell Gardens, Vereinigte Staaten

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Website Cold Stone Creamery

The feature of this confectionary restaurant is serving tasty ice cream, waffles and biscuits. Great coffee is worth trying here. The success of Cold Stone Creamery wouldn't be possible without nice employees. Good service is something that guests highlight in their reviews. Google users who visited this place state that the most suitable mark is 4.3.

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Mariana Lopez

Quelle:

4 months ago

I'm appalled by the attitude of one of the staff members. I got an OhFudge shake and my husband got an I love it sized ice cream. When I got into the store i noticed that the male staff member gave me a funny look. I was dressed Alternatively and I am used to looks. However, when I got up to the counter I asked very politely and excitedly for my shake and he immediately gave me a dirty look, rolled his eyes, huffed and turned away without saying a word to me. He then angrily asked what size I wanted and I immediately gave him the exact same attitude back. While making me the shake he was obviously irritated he dumped the shake over the cup and let it leak. When he handed it to me it was leaking everywhere and I accidentally touched his hand. He looked at his hand with disgust and then asked if I wanted something else. I asked to order my husband's ice cream which he proceeded to make . When he was finished making it he placed it in the fridge instead of handing it to me. He then cashed me out and went to the back room without handing me my husband's ice cream. The female staff member was lovely. She apologized and gave me the ice cream and a spoon. I was very happy with her and she apologized a lot even though it wasn't her fault. The ice cream was good.

Arianna Salceda

Quelle:

5 months ago

Just left & to be quite honest the ice was horrible. I could not describe the ice with words. It was melting and the flavor was really bad. Service was okay they looked rushed. I didn't even see the gentlemen stir my toppings in for much time before he served it to me all melted. Do not recommend going here the ice cream flavor tasted very artificial.

Perla De Leon

Quelle:

11 months ago

NEED OF AN ATTITUDE CHANGE. I went today around 2:30 and there was a guy working who is obviously in need of taking some classes on how to give good customer service. The worst customer service I have ever seen. Very rude and not helpful at all and very impatient. Do better👎

Natali DeLeon

Quelle:

11 months ago

Fuy a comprar y esta persona que me atendio en el recibo decía Pepe , muy mal servicio al cliente, grosero, e irrespetuoso, si no sabe dar un buen servicio al cliente que hace ahí, La verdad nunca me sentí tan incómoda como ese día, y eso hace que ya nunca volvamos a ir a ese lugar me gustaría tener una respuesta del manager de antemano gracias 🙏

Israel Alvarado

Quelle:

A year ago

Hey bro . You really need to check how you talk to customers . It’s is obvious you do not want to work there. But when I was there I saw a couple of customers walking in and they way you spoke to them sounded like they were working for you…. You need to change that !!!!! Also. Why do you insist on wanting to know if a person is going to pay for the other or if it’s going to be separated ?. You can ask for that information when you get to the cashier not before, you haven’t even started to put the ice cream in a cup! And you’re asking like you need to know now. (This people got mad cause one wouldn’t treat the other ). You need to have some etiquette common sense. At the end we tell you whoever is paying for what . You bet I called your corporate . Because when I was leaving you did something similar to the new customer . You need to chill !

Elsy Herrera

Quelle:

A year ago

My Cookie dough "Ice cream" the way it was handed to me. Oh and with out the spoon, i had to request it and i should've requested a straw instead.

LaTina Bell

Quelle:

A year ago

It was hotter inside than it was outside. The ice cream was melting on the slab and was dripping down my cup.

Rudy Miranda

Quelle:

A year ago

Ice cream quality is not the same here as other locations.

Ray Alvarado

Quelle:

2 years ago

Went in to give my pup English bulldog a treat as it was her 1st birthday and was asked to leave I went there because is “pet friendly” false do not recommend 8-4-2021

Robert Cuellar

Quelle:

2 years ago

One of my favorites creameries!

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