I was just giving sour cream for the coffee I ordered. When I returned it, I was given no apology or compensation for the troubled it course me to go out of my way to return it. That and wrong orders given to me In the past, I will no longer use this location.
Food: 2
Service: 2
Atmosphere: 2
I don't typically share reviews unless I feel a company has gone above and beyond or has done significantly poor. In this it's the poor side. I have had several orders I placed on the mobile app and when I arrive bottled drinks are not available for my son. This is not a big deal, however, I was promised Everytime that the next time I would come through it would be honored and I just had to let them know. I would do this the next time, on ever order it happened, and the people would look confused and never honor what I was informed. Nothing was given to me to show them the situation happened or not, so I could not hold them accountable only on their word.
This last situation allows me to never go there again. I ordered a mobile order of a large coffee, two donuts and a bottles drink. The order never went though even though the money was removed. I agreed to pay the total again making my total investment $15. I was told again that the next time I come in, via in person inside the building not drive through, let them know what happened I would get the order free. I did this this morning, and the same person who told me stated the money had not cleared in their system so they wouldn't give me the order free. I walked out and will never return and would choose to drive alot farther for service.
Multiple attempts for redemption and all have failed.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
I was just giving sour cream for the coffee I ordered. When I returned it, I was given no apology or compensation for the troubled it course me to go out of my way to return it. That and wrong orders given to me In the past, I will no longer use this location.
Food: 2
Service: 2
Atmosphere: 2
I don't typically share reviews unless I feel a company has gone above and beyond or has done significantly poor. In this it's the poor side. I have had several orders I placed on the mobile app and when I arrive bottled drinks are not available for my son. This is not a big deal, however, I was promised Everytime that the next time I would come through it would be honored and I just had to let them know. I would do this the next time, on ever order it happened, and the people would look confused and never honor what I was informed. Nothing was given to me to show them the situation happened or not, so I could not hold them accountable only on their word.
This last situation allows me to never go there again. I ordered a mobile order of a large coffee, two donuts and a bottles drink. The order never went though even though the money was removed. I agreed to pay the total again making my total investment $15. I was told again that the next time I come in, via in person inside the building not drive through, let them know what happened I would get the order free. I did this this morning, and the same person who told me stated the money had not cleared in their system so they wouldn't give me the order free. I walked out and will never return and would choose to drive alot farther for service.
Multiple attempts for redemption and all have failed.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Best Dunkin I've been to!!!
Clean, good food and super friendly and nice staff!
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Doughnut
