Hops & Scotch Restaurant,Bar in Walnut Creek

Name: Hops & Scotch
Address: 7001 Sunne Ln # 100, Walnut Creek, United States
Telephone: 19253787980
Rating: 4.2

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Vereinigte Staaten

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Hops & Scotch

Rezensionen

#117 Aus 252 in Walnut Creek

8.4

336 Rezension

Ambiente

8.4/10

Essen

8.4/10

Innere

8.4/10

Preise

8.4/10

Service

8.4/10

Mehr Details

Preis & Küche

$$ Gasthausbrauerei, Pub & Kneipe

Restauranttyp

Restaurant, Bar

Information

+19253787980

7001 Sunne Ln # 100, Walnut Creek, Vereinigte Staaten

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Website Hops & Scotch

It's time to try nicely cooked butter chicken, naan and pastrami sandwiches. Nothing can be better than ordering good Brezeln. A collection of delicious scotch, draft beer or wine is provided to guests. When visiting this bar, order great lemonade. The intimate atmosphere of Hops & Scotch allows customers to relax after a hard working day. Many reviewers find the staff competent. This place is notable for its fast service. You will appreciate average prices. The modern decor is worth seeing with your own eyes. Google users are quite generous with this spot: it was granted 4.3 stars.

Bewertung

Exzellent

201

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Arm

Schrecklich

Sortierung

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Älteste

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Absteigende Bewertung

Datum

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Julie

Quelle:

21 hours ago

Service: 5 Atmosphere: 4

Carolyn Rogers

A day ago

I regret to express my dissatisfaction with Hops & Scotch in Walnut Creek. This venue falls short in terms of integrity and professionalism, with seemingly uninformed staff. Our group visited twice in one evening (before and after dinner); initially we were only planning to celebrate at Hops & Scotch for a birthday toast. After dinner we walked back to this bar due to our large group's preference not to drive down the road which turned out to be a huge mistake. My initial drink I ordered was a Clase Azul cocktail and was only $47. During the second visit, we were informed that we couldn't order from the bar because of our group size (party of 8 with 4 stools open at a bar, seemed ridiculous), so we waited several minutes for a table to open up. The waitress that took our drink orders used a handheld device, eliminating the presentation of a physical menu (which we discovered later was quite extensive and about an inch thick). We informed the waitress of our earlier visit and our intention to order the same drinks. I mentioned I previously ordered a Clase Azul on the rocks, only to be told they didn't have it. After some scrolling on her handheld device, the waitress eventually found several options, indicating a lack of familiarity with the bar's offerings. She asked which one I wanted, and I said I wasn’t sure what was in my 1st order. I guessed it was Anejo but later found out it was Reposado. The cost of one pour was never disclosed to me, as mentioned we were ordering from her handheld device. Drinks took over 20 minutes, and we the bar was supposed to be closing at 11 but several people were still at the front of the bar being served. When attempting to settle the bill, we discovered that the tequila with a splash of soda water amounted to $205, which was a complete surprise to us ((and they also charged 20% gratuity without my knowledge). As mentioned, the cost was never brought up during our order, leaving us puzzled. The manager insisted that it was on the menu, but we never received one or were informed of the price by our waitress. The situation escalated, with staff discussing it openly with the patrons at the bar and one employee harassing my husband as he carried gifts to the car. Seeking resolution, we requested the Sheriff's intervention since the manager (and the owner by phone) was unaccommodating. Our intention was never to avoid payment, but rather to point out the waitress’s lack of communication on the drink cost and for her oversight. Food: 1 Service: 1 Atmosphere: 1

2 days ago

Food: 1 Service: 1 Atmosphere: 1