OMG! My family from Alabama came down and we went to Main Events in Thornton. We all had the best time ever! Shane was a pleased to work with. He made sure we understood everything before purchasing to make sure my family and I would have the best time possible. He also came to check on us while bowling and gave my Dad a friendly wave in passing while in the arcade. My experience was a 100/100 due to Shane. It was his friendly smile and willing to help attitude that made the visit worthwhile.
Nothing about this place was enjoyable. Lanes are poor quality and approach is shorter than normal. Not a huge deal since it's geared towards a place to bring kids. We had a female server that had a really bad attitude from the very begining and we never saw her. We later sat at the bar in the restaurant area and there was an older female server that was completely miserable and had a bad attitude as well. Zero interest in ever returning.
There was another small bar in the middle of the place and the two guys working that were fairly nice.
This was our first time coming in. Brianna Wolf was our server. She made our experience awesome. Very knowledgeable about the facility. Recommended some great items to try from the menu as well. We will be back and tell our friends to do so as well.
My 6 year old daughter had a birthday party today and it was the BEST experience! Megan went above and beyond - she was very accommodating, when I say accommodating she exceeded our expectations 1000 percent she was exceptional. The rest of the staff was also very friendly, I think his name was Jacob or Justin he was still training but also did a fabulous job- such a friendly young man with fantastic customer service skills. We will definitely be having more birthday parties here it was the best experience we’ve had at any event center before. I will be asking for Megan, again she is the friendliest, most hard working women we’ve EVER come across there before. Thank you for such a wonderful experience and all the kids had the BEST TIME!!
This place is a blast. I come here daily and play a lot of games and win so many tickets. The games aren’t 100% rigged. So you can have a fun time only issue won echo show from this one game but it came broken but they let us have 20,000 tickets for it which is a deal bowling is super fun here the lanes are oiled perfect. Schools have a fun time. Playing leagues Here And the staff is super helpful. Food and drinks are amazing they let us have a free game card for submitting a five star review and gave it to us.
If you want to pay top dollar for menial food and drinks and receive rude “service” from the staff, then go here. The staff has no training whatsoever and does not know the meaning of customer service. In fact, I don’t think they know they are running a business because staff standing around chatting together and glaring at the customers.
My family and I were talked down to and treated poorly from the moment we walked in to bowl-until the moment we left.
Best to go somewhere else where your business is appreciated and you are treated with a smidge of decency.
Service could have been wayyyyy better on both sides (food and bowling area) but the kids had fun and the selection of beer was actually pretty decent too. Also, my servers name on both sides was definitely not Megan but I'm sure Megan had something to do with all those reviews that just spammed google in the last few days lol probably had a contest or something. I was good at winning those too when I was in the restaurant industry 🫡
OMG! My family from Alabama came down and we went to Main Events in Thornton. We all had the best time ever! Shane was a pleased to work with. He made sure we understood everything before purchasing to make sure my family and I would have the best time possible. He also came to check on us while bowling and gave my Dad a friendly wave in passing while in the arcade. My experience was a 100/100 due to Shane. It was his friendly smile and willing to help attitude that made the visit worthwhile.
Nothing about this place was enjoyable. Lanes are poor quality and approach is shorter than normal. Not a huge deal since it's geared towards a place to bring kids. We had a female server that had a really bad attitude from the very begining and we never saw her. We later sat at the bar in the restaurant area and there was an older female server that was completely miserable and had a bad attitude as well. Zero interest in ever returning.
There was another small bar in the middle of the place and the two guys working that were fairly nice.
My 6 year old daughter had a birthday party today and it was the BEST experience! Megan went above and beyond - she was very accommodating, when I say accommodating she exceeded our expectations 1000 percent she was exceptional. The rest of the staff was also very friendly, I think his name was Jacob or Justin he was still training but also did a fabulous job- such a friendly young man with fantastic customer service skills. We will definitely be having more birthday parties here it was the best experience we’ve had at any event center before. I will be asking for Megan, again she is the friendliest, most hard working women we’ve EVER come across there before. Thank you for such a wonderful experience and all the kids had the BEST TIME!!