*UPDATE - The delivery person for an order left my food sitting on the ground, rang my doorbell, and left (after I prepaid a 25% gratuity on my card). I called and gave a complaint to the manager, who said he would mail me a voucher to replace the meal. 4 weeks later, and no voucher. Needless to say, I will not be going back to this location, and actually may not go to another Panera at all, bc of the bad experiences and no attempt to redeem.*
Food is basically what you'd expect from panera, but I just experienced a young guy working sandwich line (while in drive thru) handling food, his earbuds (from his ears), hat, and pulling up his sagging pants all with the same gloves. That makes me never want to go back, bc you cannot trust the integrity of the food. I guess thats what faith based blessings are for, though... 🤷🏽♂️
Food: 4
Service: 1
Atmosphere: 4
It is a very cozy place to hook up with friends or just by yourselves. We had excellent service. The squash soup was very good. Love that there is an ethnicity of employees there.
Service
Dine in
Food: 5
Service: 5
Atmosphere: 5
Poorly run Panera's, sandwich guy would not give me a pickle w/half sandwich. Nothing was stocked or cleaned there. Will drive to O'Fallon location from now on.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 1
The workers very careless packed our food.. My sandwich was not even wrapped and a lot of it spilled into the bag. My fiancé is a vegetarian and parts of my sandwich which contained meat spilled out onto his. They also didn’t even wrap a bakery item we got. Very disappointed! What a mess!!!
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
