The second time we have come here and they were “sold out” of baguettes both times. Staff at the front not friendly either. I love Panera and I’m disappointed this is the closest one to me :(
Food: 2
Service: 1
Atmosphere: 3
Disappointed in today’s visit. Ordered a salad, was told that they didn’t have romaine lettuce. Ordered a Sierra Turkey sandwich. After paying for it and waiting, was told they did not have the bread for the sandwich. Just got a bowl of soup. Flatware was dirty.
Price per person
$10–20
Food: 3
Service: 3
Atmosphere: 3
Takeout order was good until my husband took the first bite of his salad just to have a big old hair in it. Very disappointed and his meal obviously was ruined. Gross…. What happened to hair nets?
They gave me a toasted bagel when I asked for it to not be toasted. They gave me my parfait with pecans even though I asked for them off since I’m allergic. They also made me get my own coffee from the blend even though I ordered a latte
Food: 1
Service: 1
Atmosphere: 2
Decent Panera. Food was good and exactly what you'd expect. Ordering through the app leaves a little to be desired as it told us to pick up our food at the Rapid shelf. After waiting for 12 minutes after the time stated in the app, I went and asked the food prep counter, and our meal was ready back there, likely the whole time we waited. That's a bummer, even though I'm sure it was to keep our soups warm or something that's totally positive for the food. Also, the staff I interacted with was very friendly and pleasant, so zero ill will there. Would get food here again, but I'll go to the counter before waiting too long next time.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Staff is very nice, even when dealing with difficult customers. Always get orders right & I’ve seen some staff go that extra mile for some customers to make a connection. Food is always warm even when picking up. Probably the most efficient Panera I’ve been too! Prefer this location over the fruitville pike or rohrerstown road locations (:
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sourdough Bread Bowl
