Smoke and Fire Social Eatery Restaurant,Bar in Pomona

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#56 Aus 320 in Pomona
9.0
1168 Rezension
Ambiente
9.0/10
Essen
9.0/10
Innere
9.0/10
Preise
9.0/10
Service
9.0/10
Mehr Details
Preis & Küche
$$ American, Barbecue, Halal
Restauranttyp
Restaurant, Bar
Um
This bbq guarantees you perfectly cooked BBQ ribs, smoked brisket and chicken tenders. The cooks here prepare tasty Brezeln, waffles and biscuits. Order good draft beer or delicious wine, it's a must while visiting Smoke & Fire Social Eatery. You will be offered great milkshakes, strawberry lemonade or rose lemonade. The warm atmosphere of this place makes visitors feel relaxed and have a good time. The positive aspect of this spot is that the staff is attentive. You will pay attractive prices for your meal. Spectacular decor is appreciated by guests. Google users awarded the rating of 4.6 to this bbq.
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Service Dine in Meal type Lunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
Good was great, the gal behind the counter was super friendly and helpful. We will definitely be back to try other items. Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Brisket Loaded Burrito
There is a mandatory 3% service charge which I was surprised with at this location, would have been nice to know ahead of time before I tipped them. Food is great like all locations. There are more coaches and chill spaces at this location than my typical go to la habra location. Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes Grilled Cheese
Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes Grilled Cheese
Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes Grilled Cheese
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Mike P
Quelle: google
6
A week ago
Greasy food Service Take out Meal type Dinner Price per person $20–30 Food: 3 Service: 3 Atmosphere: 2
I ordered milkshakes, but they were out of milk, and instead of wasting our time and not making it at all, the staff went to the nearest store to get what they needed for my vanilla shake. They even apola6for making me wait. Will come again. The music being played gives the restaurant a chill vibe, too. Service Dine in Meal type Lunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Brisket Loaded Burrito
I had eaten at the Anaheim location prior to eating at this one. Totally different experience. This is like their fast food version. Order at the counter and they bring your food. Which I have no problem with except that's pretty much where the customer service stops. Foid prices are ok but $4 fpr a smallish fountain drink with no refills is ridiculous for this type of establishment. My order for myself, my wife and son came out to $80 with tip, and you're prompted to tip then and there. But they don't tell you they also tack on 3% auto tip to your bill. That in itself makes me never want to go back. Don't tack on a make believe charge to my bill. Food came quickly....too quickly and wasn't what I ordered. I ordered the loaded chicken burrito and when I told the staff, she literally just shrugged her shoulders. Not kidding, she didn't say a single word and just shrugged her shoulders a few times. My wife said she'd split her brisket burrito with me so we kept kept the mistaken order otherwise we wouldn't be eating at the same time. I ended up with loaded chicken fries. The fries are good but the breaded chicken was bone dry and cold so ya know it's not cooked to order. My son got the chicken strips, again, bone dry. However, the brisket burrito was really good. Not once did anyone check on any table, apologize for messed up order, etc. Zeroooo customer service. Literally like a McDonald's vibe. And we were wondering if we had to clear our table but didn't see a place for trays. As we walked out I noticed a place to clear your tray and garbage and a worker looked at our table and saw the trays and gave me a look of disgust lol. What am I unknowingly charged 3% auto tip for? And tipped another $10 on top of that to place my own order, clean my table and not even get the food I wanted....and 2 out of 3 dishes weren't even good. There 1 step away from making u cook your own meal. So yeah, this location is really bad. If you want a good smoke and fire, make the drive to Anaheim. Amazing experience at the same price. Great service, hot fresh food. I will never return to this location. Food: 2 Service: 1 Atmosphere: 1
Food: 3 Service: 3 Atmosphere: 4
Food: 5 Service: 5 Atmosphere: 5
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