Sweet Reds Patisserie & Cafe Bäckerei,Cafe in Woodstock

Besitzer nicht registriert
Rezensionen
#32 Aus 86 in Woodstock
8.8
65 Rezension
Ambiente
8.8/10
Essen
8.8/10
Innere
8.8/10
Preise
8.8/10
Service
8.8/10
Mehr Details
Preis & Küche
$ Bakery
Restauranttyp
Bäckerei, Cafe
Rezensionen
65 rezensionen
Bewertung
Sortierung
Datum
Stammen aus - Datum bis
avatar
Ginda Owens
Quelle: google
2
51 minutes ago
Service Take out Meal type Other Price per person $10–20 Food: 1 Service: 4 Atmosphere: 4
I wanted to give 5 stars so badly!! As soon as you walk in, it’s a beautiful experience. However, that was pretty much the end of that for me. I ordered a decently large order for pick up well in advance (6 days prior) for Valentine’s Day. Originally my pick up time was for 6pm however I called and emailed Monday the day before to ask if I could come earlier than 6pm as my schedule was switched around. No response due to them being closed on Mondays. Okay, no worries that is understandable. Tuesday morning I called and asked my question about picking up any earlier in the day and was told “5:30”. I said ok as that’s better than nothing. I was actually basing my day off picking up at 5:30 now and once again, I called the restaurant to see if now at 2:30pm they would have time to maybe pick up sooner? Just thinking it would be a slim chance but I’m in the area and I’ll ask. I was told no and it would be ready at 5:30. Okay again, no worries. I stayed out doing extra errands and even sitting in my car waiting for 5:30. Went into the store at 5:28 and asked about my order and was told “they’re just finishing up”. I stood around for 15 minutes in silence at the register waiting for someone to come out of the back and give me an update other than what I got when I first came in. I had to go to the back and actually ask how much longer it would be and was told another 5 minutes and that they were busy today that’s what the hold up was. I was shocked because I put my order in 5 days ago so I don’t understand why this was happening regardless of being busy or not. As a person in customer service for 20+ years, I could have understood more if they would have at least gave me an update, not let me stand around wondering what’s going on for 15 minutes alone in the front, and just apologize for the delay. I could have picked up my child in that timeframe instead of being late due to lack of communication and customer service. Your customers time is just as valuable as the owners/workers. I used my order for work valentines hand outs so in the end it served its purpose but the charcuterie box I ordered did not come with crackers. I’ve ordered my share of charcuterie and not once were crackers not included. Food: 3 Service: 1 Atmosphere: 5
I tried to order a tiramisu for Friday 3/1 Called Tuesday left couple voicemails , still waiting for a call back. Really wanted to give business to a local company
Slice of cake and scone. Yum yum! Food: 5 Service: 5 Atmosphere: 5
Food: 5 Service: 5 Atmosphere: 5
Food: 3 Service: 1 Atmosphere: 5
avatar
caro m.r.
Quelle: google
10
A month ago
Had the Monte Cristo and Mushroom tart meals. Both were amazing! The mushrooms were well seasoned. The pastries are delicious too. Definitely a good place to get lunch and sweets. Service Dine in Meal type Lunch Food: 5 Service: 5 Atmosphere: 5
avatar
Dan Sleezer
Quelle: google
10
A month ago
Ok campers. Rise and shine...... and get a few extra brownies! Service Dine in Meal type Other Price per person $10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Cupcakes
avatar
caro m.r.
Quelle: google
10
A month ago
Service Dine in Meal type Lunch Food: 5 Service: 5 Atmosphere: 5
avatar
Dan Sleezer
Quelle: google
10
A month ago
Service Dine in Meal type Other Price per person $10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Cupcakes
become-owner-bg
Gehört das Ihnen?