Thank you for the wet, greasy, inedible garbage that I waited at the drive-through window eight minutes for that was obviously put in the microwave. Never go here. Multiple times this location has forgotten to put items in the bag at the drive-through window. I didn’t check until I got home. My mistake? No, not my mistake. The mistake of the people working at Taco Bell. They are constantly out of items. The girl working the mic on the drive-through told me certain items were not available even though I ordered them last week. She said they were not on the menu yet, even though they are clearly on the drive-through menu. Once I got to the window she started to explain why they weren’t available and I told her it was fine it, didn’t matter. A couple of minutes later, a gentleman opened the window and asked me, in a threatening manner “What’s up bro”. I told him nothing, and he walked away. Then a different gentlemen who gave me the bag of food tonight told me they are out of items because they like to turn the fryers off. Then the bag ripped when I picked it up to get out of my vehicle. Luckily, it all fell into the vehicle and not on the driveway. That’s because the bottom was soaked in grease. I took one bite of the food and threw it in the trash because it was edible and absolutely disgusting. I will never go to this location ever again, and I suggest everyone do the same.
Food: 1
Service: 1
Thank you for the wet, greasy, inedible garbage that I waited at the drive-through window eight minutes for that was obviously put in the microwave. Never go here. Multiple times this location has forgotten to put items in the bag at the drive-through window. I didn’t check until I got home. My mistake? No, not my mistake. The mistake of the people working at Taco Bell. They are constantly out of items. The girl working the mic on the drive-through told me certain items were not available even though I ordered them last week. She said they were not on the menu yet, even though they are clearly on the drive-through menu. Once I got to the window she started to explain why they weren’t available and I told her it was fine it, didn’t matter. A couple of minutes later, a gentleman opened the window and asked me, in a threatening manner “What’s up bro”. I told him nothing, and he walked away. Then a different gentlemen who gave me the bag of food tonight told me they are out of items because they like to turn the fryers off. Then the bag ripped when I picked it up to get out of my vehicle. Luckily, it all fell into the vehicle and not on the driveway. That’s because the bottom was soaked in grease. I took one bite of the food and threw it in the trash because it was edible and absolutely disgusting. I will never go to this location ever again, and I suggest everyone do the same.
Food: 1
Service: 1
Numerous times I've placed an order for the app,Not once is it even started when i get there.They advertise mobile orders as a way to skip the line however i still find myself waiting for 30 minutes.This time they even had the audacity to ask me if i was sure i meant to order that much food.No sauces,Tacos were under filled,food was thrown in there,crunchy tacos were broken,one of the tacos innards was on the bottom of the bag
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Love taco bell but this drive through could use some work, it is very slow. People are very nice, however!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 3
Atmosphere: 4
Terrible service. Took forever to make the food. The food was poorly put together and service was horrendous
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 3
I’ve been coming to this location since it first opened and tonight was the last time I’ll be giving them my service. It’s got worse and worse every month. The female with red hair and tattoos all over her hands that works drive thru is BEYOND rude as hell and should never work customer service, it blows my mind that she honestly is employed! Every time I go by around 10-10:30pm, they are magically out of everything or “can’t do anything fried.”… tonight I ordered 1 items and I didn’t think it looked correct and I went in and some middle aged black male who stated he was “the manager” said that my order was right because he was the one just made it”. He didn’t even offer to look or apologize that I felt that way, he came off rude and careless just like the rest of the staff. As someone who works law enforcement, you would think people would be a little more respectful and act professionally during an issue with a customer but NOBODY in that store seems to give a damn whatsoever. I’ve never left a restaurant as upset as I was this evening.
Idk who the owner of this location is but PLEASE go through your employees and get them properly trained and also how to act professionally with customers! I literally would stop here after work almost every other night and now after tonight’s experience, you’ve lost a dedicated & loyal customer because your staff is a joke and can’t act professional It’s beyond ridiculous!! If anyone does read this, do yourself a favor and go to ANY OTHER location and save yourself the hassle.
TO THE OWNER OF THIS LOCATION: I have also reached out to corporate office of Taco Bell and have reported this location regarding the repeated unprofessionalism and how rude your staff is with customers. There’s truly no excuse!!
