Auntie Anne's Bakery in Oshkosh
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Preis & Küche
$$$
Bakery
Restauranttyp
Bakery
Merkmalen
Rezensionen
10
rezensionen
Sortierung
Datum
Stammen aus - Datum bis
Quelle:
4
A week ago
Historically Auntie Anne’s has always been one of my favorites. This location is terrible. The last time I went in they gave me a pretzel from the Victorian era and told me the nuggets I orders would be 8 min, not the 20+ min I ended up waiting.
Food: 1
Service: 1
Atmosphere: 1
Quelle:
2
5 months ago
Not impressed. Will drive 20 minutes to the next closest to our home. Pretzel nugget bottoms were burnt. Cinnamon roll bottoms were hard. Things were left in the warmer FAR TOO LONG. Cheese sauce was cold. There were 2 people working and the older blonde refused to help the line of people building up. Instead she told the already busy co worker to hurry up so she can start taking orders again and then left her in the store by herself. Poor service, training, and management.
Quelle:
2
2 months ago
Wanted to eat here for the first time left because it was a 25 minute wait for a couple of cinnamon rolls because they were out even though they weren't busy. Only other option was some burnt crusty pretzels. Won't be attempting to eat here again
Food: 1
Service: 1
Quelle:
2
6 months ago
I used to work here in the end of 2022 and was a great team! All of those workers have since found other employment and the store has gone down hill since! Always close early and at that turn off the ovens 45+ minutes before expecting to close. Always basically bare in the display and have to wait for anything you’re wanting cooked.
Quelle:
2
4 months ago
I placed an order online to get my birthday pretzel and when we arrived at the store, it was closed at 2pm :( They had a sign that said “closed for the day” with nobody in the store and phones not working. Very upsetting.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
Quelle:
2
6 months ago
Very disappointed with everything from the second we walked in. No ice for drinks pretzel bottoms were burnt, service wasn’t great and out of things we wanted to order. Won’t be back.
Quelle:
2
7 months ago
Waited forever for our order, then when we got it, the outside of the pretzel dogs were burned and the inside was gooey, doughy and inedible. Had to throw it away.
Quelle:
2
A year ago
Terrible, I don't like to complain but any store at #Oshkoshoutletmall
Including this store has to get their head out of their reer!! How come customer service people can not handle the people that they serve. >paid 60$ for food never got a receipt and then didn't get the correct order! They were not busy at all! Then asked for my receipt, that u never got, to verify order. Two other people were with me and this was just ridiculous!
Quelle:
2
2 years ago
Well if you are concerned about COVID, do not enter this bakery. They do not regularly clean tables much less follow sanitation protocol, we literally had to ask for a wash rag to clean our table. The restroom is not open to public and they refused us to wash our hands and finally the instant sanitizer was hidden behind the cash register and not available to public unless requested. We ordered a basket of mix pretzel bits and cinnamon bits and they said it will be about 15 minutes, I was okay little long but I thought it would be baked fresh and HOT. We also ordered a large strawberry lemonade and two medium sodas. When we got our food it was less then WARM and tasted rubbery like reheated bread tastes like in the microwave. They also managed to mess up our order and gave us a plain lemonade instead of what We paid for the more expensive strawberry lemonade. At the time we were there our party was the only customers so I am not sure what the employees of Cinnabon Aunt Anne were doing because I saw 3 people, tables were unclean and our food obviously was reheated to Luke warm at best. They did politely inform us that we could not use the restroom due to chemicals stored in it. I hope whoever received our strawberry lemonade enjoyed it at our expense.
Quelle:
2
3 years ago
We decided to take our children here and had the worst experience! When ordering we had to repeat ourselves at least 3 times, we were given cold cheese cups for the pretzels and when we were ordering the employees rolled their eyes and would snicker under their breath. We asked if the pretzels were just made and one of the 7 employees working said “I think so”. Not only was the service rude, the employees were unprofessional with their demeanor and safety proto calls with not all wearing a face mask and gloves. We had to go sit in our car to eat cause they didn’t have enough chairs at a table and when we took our pretzels out they were hard in some areas and mushy in the others like they sat out. Will never eat at this location ever again!!!
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