Baskin-Robbins Restaurant in Selma

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Rezensionen
#55 Aus 123 in Selma
6.5
88 Rezension
Ambiente
6.5/10
Essen
6.5/10
Innere
6.5/10
Preise
6.5/10
Service
6.5/10
Mehr Details
Preis & Küche
$$$ American
Restauranttyp
Restaurant
Um
Taste nicely cooked sundaes. This confectionary restaurant offers good milkshakes among its drinks. Gracious employees welcome people all year round. Most visitors highlight that the service is fast. But Baskin-Robbins has been rated below average by Google.
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Rosa Gomez
Quelle: google
2
3 months ago
Service: 1
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Esme
Quelle: google
8
A year ago
Update: I had the Cold Brew Blast it was surprisingly good almost 7$ though for a regular. Pretty equivalent in price if not more to a blended coffee. The coffee wasn’t weak. Glad they updated their drive thru menu. Definitely makes it easier to order.
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Rosa Gomez
Quelle: google
2
3 months ago
We went through the drive through at 9:29pm and they said they were closed even though they close at 10pm Service: 1
Absolutely the worst experience I've ever had at a Baskin Robbin. Went Sunday 7/3/22 and the worker was obviously annoyed she was there at all. Then we got our ice cream well it was more like melted ice cream. I absolutely couldn't believe we were given melted ice cream if I hadn't been in the car I most definitely would have went back for a refund. This is the second bad experience at this location definitely won't return
If I could give 0 stars I would. The children running this establishment are ridiculous. Absolutely no sense of urgency or customer service. They’re rude and close the store early. Every time we’re trying to get ice cream for our kiddos their lobby is closed before 9 when they’re suppose to stay open until 10. Worst baskin robins in the area.
We go here about 2 times a week. Today we went thru the drive thru. I ordered a banana royal. I pulled away before I saw that it had no bannas at all barely 1 scoop of ice cream and no hot fudge. Just a cup of whipcream. I turned around and went back, by the time i got inside the whipcream and half scoop of ice cream was melted. It was 102 outside The woman "Cam". Was very rude, accused me of lying and was arguing with me. She was extremely unprofessional. She even went and asked her co workers what they thought of the missing stuff. I will not be returning and letting everyone else know of this incident.
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Raio Salmon
Quelle: google
2
2 years ago
This place has gone completely down hill. Got there at 9:20PM (keep in mind they close at 10) The speaker to order is broken and their menu is completely falling apart. By the time I got to the window it was 10:06 and they told me they are no longer making drinks because "technically they are closed." I explained I had been waiting for almost 45 min and she didn't care at all. After waiting in line for almost 45 min I couldn't order a milkshake. I asked her if she was the only employee working and she proceeded to say they were just so busy and had so much to do, not answering the question. Right before I got handed my ice cream there was another employee in there mopping the floor. I am so disappointed with the service they have provided numerous times of being there.
We visited on a Sunday afternoon. They ladies inside were very friendly and helpful. The servings were generous. Prices aren't the lowest, but nothing is anymore. We sat inside and enjoyed our ice cream.
Strawberry banana smoothie was not smooth. Chunks of ice. Banana tasted old. Had a redo one sundae too! Usually good, but not today (7/10/2022).
Staff is always super sweet and courteous, there are always enough employees to get us all served quickly and employees do a wonderful job at keeping the place neat and clean!
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