Baskin-Robbins Restaurant in Old Bridge Township

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#85 Aus 103 in Old Bridge Township
6.2
45 Rezension
Ambiente
6.2/10
Essen
6.2/10
Innere
6.2/10
Preise
6.2/10
Service
6.2/10
Mehr Details
Preis & Küche
$$$ American
Restauranttyp
Restaurant
Um
A lot of guests have noticed that you can try good waffles here. Most visitors say that employees are competent here. But google users haven't given Baskin-Robbins a high rating.
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45 rezensionen
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Love it, they have variety of ice cream Food: 5 Service: 2 Atmosphere: 5
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Meghana RD
Quelle: google
2
A month ago
The quantity of ice cream in this location is not one scoop but half scoop , I asked them why and they told me it’s the management direction . My kids could finish the ice cream in 2 mins Never would visit nor recommend this place Service Dine in Meal type Other Price per person $10–20 Food: 1 Service: 1 Atmosphere: 4
If I could give it zero stars I would. My wife goes in there for a milkshake, after about 20 minutes she gets what seems to be milk on ice. Go anywhere except here for a milkshake. The only thing you can get from here is hard ice cream since all it requires is to scoop the ice cream in a cup. However, I don’t think I would even test the employees with that either. Go to Dairy Queen or Rita’s. Stay away!
I am the Customer Service Manager at a large chain store so I give everyone at every business a very easy time and every benefit of the doubt. That said, my experience at this Baskin-Robbins was awful. The service was terrible and disorganized, the store was dirty, and was also missing basic products. This is a "never again" for me. I included a picture of a little of the mess we encountered and this was the least of it.
This place messed up my drink that Is fairly new I’ve been getting for over a week now and refused to fix it or change it the girl was Kimberly *who claims to be the daughter of the manager and just gave me an attitude the entire time. The drink is newer on the menu so I don’t expect everyone to make it right I even came inside to ask politely about it but all I got was attitude. Just because your mom is the manager it doesn’t give you the right to speak down on customers. The girl who made the drink was about to fix it for me and This girl Kimberly* ran up to her and told her not to change it and they can’t do anything about it. I didn’t ask for a refund I just wanted my drink to taste right and if that wasn’t possible if they could make the mocha cappuccino blast instead. I come here everyday and never had this happen before. Had to update the review because she gave a fake name
Best ice cream. Many flavors like pistachio, chocolate, etc and various color. Colorful cakes .
Great location off of Route 9 South with a drive thru. Praline and cream ice cream with a sugar cone. Pleasant staff and rapid service.
I will not improve this rating until they decide to put a list of ice cream flavors in the drive through. If you are going to have the option available to order ice cream after entrance hours why not have the options visibly available? WHAT WOULD IT COST YOU TO PRINT OUT A LIST OF THE FLAVORS???? This has to be the most infuriating thing about this place. Then the workers wanna catch an attitude when you’re asking what flavors are available. I get it, no one wants to read off 30+ flavors but then have the list outside. STUPID & RIDICULOUS. This is the 3rd time asking the workers to mention it to management.
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Hamza Ahmad
Quelle: google
2
3 years ago
I wish I could attach pictures with my review. I am a regular here and with my recent purchase the quantity and service really went down the drain. I’m mad at the service and quality I received. I purchased 8 ice creams on 10/21/2020 Order no 097. JARED O , barely put enough. I told him on which he doesn’t do anything as if I was speaking to the wall . On top he charged me an extra ice cream which hopefully will be refunded soon. I spent 8 bucks on An ice cream. IT SHOULD REFLECT ON THE QUANTITY TOO. I have never had this problem before. I’m a regular and I want the store manager to contact me or I’m never visiting this location again.Truly dissatisfied.
Went to get ice cream with my sister and aunt, 9:50 tonight thinking, “oh it’s Friday let’s go have something sweet,” but was greeted with the most bittersweet customer service. The two servers that helped us, an Indian and an African American lady, was unbelievably rude to us all. Rolling their eyes, nasty attitude and then proceeded to talk about us loudly as we walked out. 100% do not recommend
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