Baskin-Robbins Restaurant in Lancaster

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#105 Aus 354 in Lancaster
8.7
155 Rezension
Ambiente
8.7/10
Essen
8.7/10
Innere
8.7/10
Preise
8.7/10
Service
8.7/10
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Preis & Küche
$$$ Dessert
Restauranttyp
Restaurant
Um
You may be offered such food as tasty causa, don't hesitate to try it. Clients can order good ice cream and perfectly cooked fudge at this confectionary restaurant. Baskin-Robbins is famous for its great service and friendly staff, that is always ready to help you. From the visitors' point of view, prices are reasonable. As for the Google rating, this place got 4.4.
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155 rezensionen
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Food: 5 Service: 5 Atmosphere: 4
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k G
Quelle: google
10
9 months ago
I love this baskin Robbins. They are very friendly and love that they have more than one non dairy option. we purchased an ice cream cake and asked an associate to put happy Mother’s Day for us. Clea did an incredible job and made it super cute. If you download the app you will get a free scoop of ice cream and also get some discounts. We saw a bogo (buy one get one free) creature creation and we decide to give it a try. We saved $5.00. Cleo decorated our creatures and again did an great job :). We also used our free scoop of ice cream and got the strawberry dragonfruit. That saved us a few more bucks and got to try a new flavor. You get a free scoop when you download the app. The scoop was a pretty nice size. The mixed berry smoothly was delicious. Don’t forget to leave a review and save $1.00 for future visits. Excited to try the ice cream cake. Highly recommend.
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Caralena Zack
Quelle: google
10
10 months ago
They made my daughter's custom cake and it turned out amazing! The customer service is excellent. :-)
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Luis Pleites
Quelle: google
10
5 years ago
The young guy at the counter was so helpful, I wasn't sure what I needed he helped me get the cake I was looking for. He even wrote my son's name on the cake Thanks!
Why use an app to make an order when I drive to the shop? With our whole family and 2 cars they want me to make my order using an app rather than treat me in person like a person. I am not an electronic device, I want proper customer service with people. You cannot get personal service or proper service through an app. You cannot explain things through an app, ask questions through an app, see what looks good in an app and make a well informed decision in an app or through any online ordering. I go to an ice-cream shop with my family to receive proper in person customer service and enjoy the excitement on my kids faces as they get to look and choose a flavor and toppings, you cannot get that with an app. Baskin Robbins needs to get back in the business of treating people like people, with a smile, good customer service, in person, and STOP treating people like they are electronic devices that have limited freedom and choices with no way of communicating with people. Do you realize that when you take away person to person contact you steal and destroy a person's ability to learn to interact with other people or develop good customer service skills and responsibility. Please treat people like people again. Stop requiring apps for service.
Helpful friendly staff. Semi clean-but what can you expect with lots of kids and ice cream. Parking lot is a hassle but not impossible. Ordered a cake and it was painless, worker was very nice and helpful. They're giving free samples again!! Went in with my 5 year old and he was able to try a few things before picking his flavor.
Loved how cute this cake came out. Will be ordering again!
I ordered a cake 1 week prior to my birthday and on my birthday when I went to pick up the cake it was the wrong one. So I asked for a refund but was told I would have to leave the cake behind & she would refund me. So pretty much they wanted me to have a party without a cake and not refund me for there error……Never again!
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Tara Blanco
Quelle: google
8
4 years ago
Place was busy. The young gentleman with the awesome hair that helped us was very kind and personable. The store was on the dirty side however. Tables were not clean and trash was overflowing. I know it was busy but one of them could have checked the dining area. Overall, it was good. Thanks for everything.
Every time I go, i get great service. Even if I have to wait a while, it's totally worth it. I love the switch up of flavors! Tonight I have the dairy free and vegan caramel crunch! Yummmm is all I can say!
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