Baskin-Robbins Restaurant in Westminster

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#185 Aus 257 in Westminster
5.2
10 Rezension
Ambiente
5.2/10
Essen
5.2/10
Innere
5.2/10
Preise
5.2/10
Service
5.2/10
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Preis & Küche
$$$ Dessert
Restauranttyp
Restaurant
Um
Clients may eat nicely cooked sundaes and tasty fudge at this confectionary restaurant. Take your chance to taste delicious coffee. Appealing employees meet you at Baskin-Robbins all year round. According to most visitors' point of view, food isn't worth the appalling prices here. But this place scored 4.1 in the Google rating system.
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Worst customer service! Do not go to this location at all especially for cakes! I tried to order a cake and the lady was trying to over charge me. I asked why and she didn't know what to say. Then I told her "what about if I take this cake (pointing at the fridge) just for a different day would it be the same price" and she said no it will still be more. I asked why and I even mention if it's because the cakes inside the fridge are old and she didn't know what to say. I spoke to the "supervisor" and she is just so rude and couldn't even answer my questions. I asked to speak to the "boss" and explained the concern. He said "you are trying to buy just one cake." Like really yes all I need is one cake that's it. He tries to buy me with a $10 coupon for my next visit which was what they were over charging me, but no thank you I won't be coming back to use the coupon after the horrible service. Also, they were doing the so .99 cents ice cream. I had two other kids with me plus myself and I only got one ice cream for .99 which was fine because that is what the coupon and the lady told me. But I saw they were making exceptions for other customers ringing them up one at a time for .99 cents ice cream. Not fair. I didn't complain about it there, but I am writing here that way next customer can be treated the same as others.
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Anneliese B
Quelle: google
10
2 years ago
In my nation wide travels for milkshakes I have encountered an eclectic array of shops and ice cream savants of all backgrounds. Now baskin Robbins doesn't scream out ostentatious allure...but it does call out to a classic, yet elusive, cotton-candy ice cream lover such as myself. The store was a brightly lit, well kept, and overall nicely organized display. Fully stocked freezer with a variety of cakes, ice cream pizzas, and quarts(6.99 for 1 or 12 for 2) and minimal foot traffic on a Monday evening(did I mention they stay open until 10pm for all us night dwellers to enjoy?). However, what brought me here to share my thoughts with you is the incredible employee who made my visit top-notch. Shawn, the younger gentleman with glasses and black hair was quite possibly the best Baskin Robbins ice cream chef I have ever come across. His scoops could make a magazine cover they were so beautiful. Perfect topping proportion. A charisma that could light up the room(although it's already bright as a mf in there...maybe this is what heaven will look like...) he was polite and accommodating. I have had at least a dozen employees fail to complete my ice cream dream. Shawn made it happen tonight and was a delight all the way through. Get this man a raise! His milkshakes will literally bring all the boys(and girls...or at least this girl🙋🏻‍♀️) to the Westminister Baskin Robbins Yard for another A-grade experience. Thanks for making my magnificent milkshakes Shawn.
The manager sandy is incredibly disgusting. I went earlier today to get ice cream to see her yelling at someone she was interviewing. Who does that? Like imagine if she’s treating interviewees like this imagine how horrible she is to he employees. Corporate should really look into her because for any job especially a minimum wage job people should not be treated horrible and yelled at. Absolutely disgusting.
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Lupe Heredia
Quelle: google
2
4 months ago
Worst experience ever changing customers extra for no reason double check your recipes.
There ice cream is delicious. Many flavors too choose from. A little pricey
Google and Maps both say Baskin Robins Westminster is open 24hours. Got there and they’re closed. Update you hours
I do not recommend this place management is so disgusting I went in yesterday to purchase a $50 cake and was never told that I cannot serve myself or help myself at the refrigerator and when one of the employees went to the back to retrieve my cake the manager practically jumped on me to the point where she literally scared me and it was just so unprofessional of her to do that so buyer beware find somewhere else management here is nasty unprofessional and just overall horrible. Actually she’s the OWNER!! Big older short American lady.
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Aby Acosta
Quelle: google
2
3 years ago
Manger sandy is very unprofessional so I use to work here and I called her because the check from my last day of work had already expired and she straight up hung up on me and I called again and I asked her why she hung up and she said it was because she didn’t want to hear what I had to say. What type of manager is this? Really don’t know how she still runs this place . SHE QUESTIONS WHY I HAVEN’T CASH MY CHECK LIKE ITS NOT HER PROBLEM. She wants me to give her the old check but not get one in return
Nice place to get a good ice cream - there's alot of flavor's choice! - and get relax with indoor table.
I came in this store today and I was greeted by a lady right when I walk in the door. I love your ice cream.
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