Baskin-Robbins Restaurant in Sparks

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Rezensionen
#174 Aus 294 in Sparks
7.6
161 Rezension
Ambiente
7.6/10
Essen
7.6/10
Innere
7.6/10
Preise
7.6/10
Service
7.6/10
Mehr Details
Preis & Küche
$$$ American, Fast Food
Restauranttyp
Restaurant
Um
You can share perfectly cooked banana split, cheesecakes and creamy cakes with your friends and have a nice time here. Based on the guests' opinions, waiters serve great cappuccino or delicious chocolate frappe. This fast food is recommended for the hospitable staff. A lot of reviewers highlight that the service is fine. From the visitors' viewpoint, prices are fair. As many guests affirm, the decor of Baskin-Robbins is cute. Google users who visited this place state that the most suitable score is 4.
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161 rezensionen
Bewertung
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Anya Sadorra
Quelle: google
6
3 months ago
Meal type Lunch Price per person $10–20 Food: 4 Service: 1 Atmosphere: 2
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Tristan Blair
Quelle: google
10
7 months ago
Delish food 😋 Great service too 👍 Bring cash if you want to tip though! Very busy!
I ordered 2 banana splits with extra whip cream and nuts on them. Then when got the banana splits, they had no whip cream or nuts on them. I ven took pictures of them for advance. When I called them to tell them about the issue with the order, they said they would reimburse the order. Then an hour later someone called me back to tell me that all they could reimburse was a scoop of ice cream and that they did not write down the order correct. I told the guy who called that I would be charging back, he said they were going to fight the charge back even tho they got the order wrong. Needless to say I've never felt so disrespected or taken advantage of. I've never written a review on any one before, this is my 1st one. It's such a shame that my first review was a bad one. This has been such a waiste of my money and time. Worst ice cream shop ever!
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me2203
Quelle: google
4
7 months ago
My boyfriend and I went in to this place to get some ice cream. One of the guys there took my boyfriend's order, and walked off to take care of it and the next guy went and helped everyone AFTER me! By the time the young man had finished the sundae for my boyfriend, I was so frustrated we paid for his stuff and left. The guy after me in line had paid for his and his kid's ice creams and were outside eating it by the time we paid for the less than palatable sundae. I'm extremely disappointed, I will think twice before I consider going to a Baskin Robbins again.
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Anya Sadorra
Quelle: google
6
3 months ago
The workers were very rude and we asked for a double scoop and they gave it to us and the cone couldn't hold it we were still in the drive thru and they said oh yeah that can't hold two scoops and did nothing about it Meal type Lunch Price per person $10–20 Food: 4 Service: 1 Atmosphere: 2
Run by idots. Messed up our sons birthday cake and refused to give us our money back.but the manager offered $3.00 off our next cake. Hahaha NO THANK YOU. Pics of what we ordered and what we got.
We got a banana royale and it was all smashed into a small cup. Waited an hour for this man 🤦🏻‍♂️
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sepernts
Quelle: google
10
A year ago
One of the best stores in Reno! They may have teenagers there working but they do a fine job of providing excellent service. People are too harsh and expect so much but regardless the ice cream is delicious!
I ordered through Door Dash tonight but apparently there's a glitch and I had to pick up this order. I have a sick husband and and 3 year old whom obviously cant be left alone hence why I door dashed ice cream. I had promised my little some ice cream so I just went to pick it up. When I got there no order was found but I was charged. This situation was handled so poorly. For 1. this employee didn't want me to speak to a manager so she posed herself as one and demanded I only spoke to her. For #2 the amount of attitude and NASTY CUSTOMER SERVICE she shouldn't work in the customer service industry. THIS CHILD WHO THOUGHT WAS GROWN ENOUGH TO SPEAK TO ME IN THE MOST DISGUSTING WAY, needs to be reprimanded. I'm a regular at this Baskin Robbins store. I just wanted the ice cream for my daughter and didn't have my card because I thought this order was paid for. Regardless of what happened employees need to maintain a professional manner and courtesy. I will be calling this store manager.
Almost a 40 min wait in drive through, we pulled up just one car behind the menu. Not worth the wait or money:/ service lady almost dropped our ice cream while trying to hand it to us because she was looking.
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