Black Pearl Bubble Tea (Bay Shore) Store in Town of Islip

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#28 Aus 201 in Town of Islip
8.1
141 Rezension
Ambiente
8.1/10
Essen
8.1/10
Innere
8.1/10
Preise
8.1/10
Service
8.1/10
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Preis & Küche
$$$ International
Restauranttyp
Store
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141 rezensionen
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I haven’t been to this mall , in a very long time. It wasn’t so pleasant back in the days. Now wow totally remodeled and super clean and bright! Highly recommend to visit the mall itself and this bubble tea spot. I’ve been to a few bubble tea spots but this one was different and it tasted so fresh! Is that even possible? I guess so and the bubba’s were so warm and my drink was so delicious! I love the decor, plenty of seating available too. Go check them out. Service Take out Meal type Dinner Price per person $1–10
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Jayce Shiao
Quelle: google
2
A month ago
The drinks are awful, they’re either too sweet or too watered down. The staff won’t work with you in terms of customization. I wanted less ice in my blended drink because that’s how I like my drinks and I was having a 30 minute argument with the staff on how it’s not allowed. Place is also crawling with roaches and I’ve also seen workers place a shopping cart of garbage in the supposed bathroom they have that’s in plain view. Never come here and never ever waste your money on their drinks and service. Would rate all zeros if I could. Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Zach C
Quelle: google
6
6 months ago
Kind of what i expect for a bubble tea place in the mall. My drink was alright and came out pretty quickly. Not a big fan of their boba. Felt tiny and hard when i chewed them. $8 for a 24 oz isn't terrible but it wasn't a great drink. I much prefer kung fu tea. I also just kind of hate this mall/area so maybe that's why i don't really enjoy this boba place. Food: 3 Service: 3 Atmosphere: 3
My recent experience at this boba place was utterly disappointing, marred by serious hygiene issues that cannot be ignored. The presence of roaches was not only disturbing but also unacceptable for any establishment serving food and beverages. The overall cleanliness of the place left much to be desired, creating an uncomfortable and unsanitary environment that significantly impacted my enjoyment. Adding to the unpleasant atmosphere were the unfriendly staff members who seemed disinterested and lacked basic customer service skills. Their attitude created an unwelcoming vibe, making it clear that customer satisfaction was not a priority. Additionally, when attempting to address concerns about the hygiene and overall experience, the response from the staff was dismissive and unhelpful, further highlighting a severe lack of commitment to customer service. I strongly advise others to reconsider patronizing this establishment until significant improvements are made. Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
This boba store was absolutely disgusting to visit the other day. I saw cockroaches on the floor and it just felt gross. On top of that, the boba was hard and the drink was too sweet. I like sweet drink but this was too much. They clearly don’t put enough thought into their menu and I can truly say I won’t be visiting again. Don’t waste your money on this terrible place, unless you want to be treated poorly by the staff and have a stomachache from the sugar. Service Take out Meal type Other Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Kossi Ahouissi
Quelle: google
10
3 months ago
Very nice place. Make sure to sign up for the points program and also make sure to get the Mango Rush; it's my personal favorite. I take my kids there every time we feel like Boba Tea. Nice staff too! It's located in the mall so you can sip on that while shopping Food: 5 Service: 5 Atmosphere: 5
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Yun Lai
Quelle: google
2
A month ago
Don’t bring your family here if you think this is a good place to sit in after walking in the mall. This place is dirty and unkempt, they let wrappers sit on the floor and table. Drink drains everywhere and it’s also sticky everywhere I walk. That aside the drinks themselves are nothing to rave about, below standard boba and hard to chew. Customer service needs work and the attitude of the workers there need work too. Felt very unwelcome when I was there. I personally will not be coming back due to these reasons, I would urge everyone to stay away. Spend your money at a better boba shop like Kung Fu Tea. Food: 1 Service: 1 Atmosphere: 1
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Rishi Shah
Quelle: google
2
A month ago
I visited this boba place because I was driving through town to visit a friend. I stopped in and the place had a weird smell to it. I asked for boba and apparently they only had enough to fill up one drink for me. The boba I ended up getting tasted horrible, and the drinks were super sweet. They didn't even give me the option to customize my drink to make it any better. I'm never going back again. Service Take out Meal type Other Price per person $10–20 Food: 1 Service: 1 Atmosphere: 2
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Jeff Zhang
Quelle: google
10
2 years ago
It's great to see this boba place open. Just holding the cup, you can feel the quality is so great and the taste is so much better than what I usually get from other stores. I liked all the drinks I tried. The Tropical Paradise was amazing and I never found anything like this elsewhere. I will definitely come again.
the tea was super good probably the best flavored tea i had in awhile at most boba spots <3 it was super cute and cozy in there. the girls that worked there are adorable and very sweet ! my pearls were a bit hard though. some were chewy, but the texture just wasn’t it for me… limited menu, which in my opinion is a good thing !
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