The last two times we ordered delivery from here the food has been completely sub standard. Im not talking about cold or long delivery time or anything related to door dash, Im talking about how they fill the door dash orders with morsels of fried breading too small and too crunchy to even eat. (see pics) I dont even think there is any meat in them. It been like this twice now when we have ordered for delivery and I can never get ahold of anyone on the phone. Every place has off days, but two times in a row is unacceptable.
I ordered 30 wings with spicy garlic sauce on the side. What i got was 20 plain wings with no sauce on the side and 10 wings with spicy Garlic sauce. Half of the wings were inedible because of their size, the other half were so old that they tasted like burnt fry oil and were stale in appearance. Anyone who has gotten old fried chicken knows exactly what I am talking about. My wife got 20 wings with desert heat and half of them didnt even have it on them. Not to mention that she also got inedible pieces of overcooked batter.
I have been in here in person, I have seen how short staffed they are and so we never complain about the wait and always see how hard the manager guy works the bar area. Obviously, this is a quality control issue that needs a more hands on approach.
I would like to hear back from someone about a refund or replacement.
Food: 1
Service: 1
Atmosphere: 1
