Butterfly Cake Shop Cafe in Firestone Park

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#34 Aus 48 in Firestone Park
4.2
10 Rezension
Ambiente
4.2/10
Essen
4.2/10
Innere
4.2/10
Preise
4.2/10
Service
4.2/10
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Preis & Küche
$ International
Restauranttyp
Cafe
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10 rezensionen
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I didn't even want to give this place any stars.. big disappointment and waste of my money..this place is so tacky and cheap as in product cheap..I ordered a 1/2 dozen cupcakes. When I picked them up the lady didn't even put the cupcakes in cupcake holders. All the cupcakes fell on top of each other and slid all over the box. The cupcakes were ruined. Then the cupcakes had food coloring that stained everything and the presentaion was even worse. This place has bad service I don't recommend at all.
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Bowser 228
Quelle: google
8
4 years ago
The only reason I'm giving 4 stars is because last time we bought a cake here the frosting tasted weird. It was off..not sure if it was expired or what but it tasted different and every other times there hasn't been a problem...besides that. These are the best cakes I've ever tasted, and that's saying a lot considering I'm not a big fan of cake because it's just too sweet. This place doesn't make them too sweet so they taste really good. They also sell cookies and desserts.
I use to buy all my party cakes here and recommend my guest to go purchase. The custom cakes I would order where about $100-$175. Well today I went in to order 3 cakes. I wanted 2 10' regular cakes and a 10' triple layer cake. I asked how much was a plain 8' cake and was told $29. Then I asked how much was a plain 10' and was told $65! How is that possible $36 difference for 2 inches! I asked more than once and the lady there wouldn't budge. So sad, I would not recommend this shop because they make up prices as they please.
I came here to place a cake order for my mom’s birthday party and the lady explained the prices for the different cakes they make. We agreed upon one and when she asked us what kind of decorations we wanted, I explained to her exactly what I was envisioning. The day of the party I go pick up the cake and because I was in a hurry I didn’t bother to check if everything was how I wanted it to be (which is my fault). I get to my house and when I take out the cake it was not decorated at all! No lettering, no decorations, nothing!! I was so upset but couldn’t go back to the bakery so I had to resort to some last minute average looking decorations that I put together.
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Kay
Quelle: google
2
3 years ago
If I could give 0 stars I would. I came to order my nephews cake for his birthday photo shoot and not only was the cake not decorated how I asked and wanted but the fondant decorations were sliding off! I went home which was less than 10 minutes away from this bakery and when I checked it the cake was squished and the decorations were not in place. As soon as I got home I called and called, no answer. I called that same day from a different phone number and she answered blaming US for her mistakes.
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Mich Bruh
Quelle: google
2
5 years ago
very disappointed with a cake i picked up today i was charged extra for fondant work when all they put was one sloppy ghost on top of the cake. It was for a halloween party but the cake was not cute and i feel overcharged for an ugly cake wont be returning here anymore and i was possibly theyr number one costumer. She said it would be ready at 1 got there at one wasnt ready she rushed the cake it was a fail it was the dryest tres leches cake ever!
The cake had too much butter and less cake. It had three layers of thin slices cake and a lot of thick layered butter in between. That can't be healthy. I trashed all the butter which was 3/4 of the whole cake. I wanted more of the sweet cake not the butter. More cake and less butter would have earned them a 5 star.
This cake shop almost ruined my wedding. I made an order a month before. I paid them ahead of time. The only lady there agreed to deliver. A day before my wedding at 1pm she called me telling me she couldnt deliver or anyone of her staff. I was really upset that she didn't give me enough time to figure something out. Her husband treated me really bad. He told me my money didn't matter because they had tons of customers. They ended up canceling my order because they couodnt deliver 10 mins away from them. This all happened a day before my wedding!!!!! This place is the worst! No customer service skills. They don't deserve 1 star!
The cakes are always delicious and beautiful, the unique frosting is whipped to perfection. This is a little cake shop but you can tell that every cake is made with love and a special attention to detail. I can’t recommend this bakery enough!
Their pastries are great, and the gentleman who helps us (owner?) is very kind. I've tried many bakeries in the local area and prefer this one. I highly recommend !
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