Caribou Coffee Fast food,Cafe in Minnetonka

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#82 Aus 121 in Minnetonka
6.5
28 Rezension
Ambiente
6.5/10
Essen
6.5/10
Innere
6.5/10
Preise
6.5/10
Service
6.5/10
Mehr Details
Preis & Küche
$$ Coffee Shop, Fast Food, Breakfast
Restauranttyp
Fast food, Cafe
Rezensionen
28 rezensionen
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i used to work here and got transferred over to another location but i picked up a shift at this mall location and i will never and i mean NEVER pick up a shift here again . the employees are horrible and super rude , they expect you to know their rules the first second you get there and they ignore you and don’t talk to you. my friend also picked up a shift and they never gave her her tips ! thumbs down 100% do better ! Service Take out Meal type Other Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
So in an absolute desperate need of caffeine with a kick of mocha we set out looking for Caribou. Found it and proceeded to the drive thru where we were greeted by the most enjoyable and pleasant voice that belonged to Mitch my superhero and caffeine plug of the day. I am a drama queen who teases and messes with everyone I come in contact with. Most people are caught off guard but dear Mitch gave it right back with such ease and grace I had nothing but respect and admiration for him. He even had the foresight to offer a shot or two of extra espresso. I will from now on only be frequenting this Caribou for the simple reason I will never cheat on my dear Mitch, he is the only barista for this Minnesota Momma. Service Take out Meal type Other Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
The young lady that took our order was an absolutely exceptional employee. I wish I would have got her name so she could be recognized personally by her management. The drinks were made quickly & were absolutely delicious, as were the chocolates.
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Wendy
Quelle: google
10
7 months ago
I hope I’m leaving this at the correct caribou- the women that took my order (mrs Bobby) has one of the most infectious smiles and such a nice lady!!! You have a gem in this caribou. I will go out of my way to to come to this caribou inside byerlys & Lunds. Thank you. Wendy Service Take out Meal type Other Price per person $1–10 Service: 5 Atmosphere: 5 Recommended dishes Iced Latte
The employees at this location are great! I was in today shortly after 4. I couldn't decide what to order since I don't go to Caribou very often The young lady that took my order helped me decide. She was very friendly, and the employee that handed me my drink had a big, friendly smile, Even though she was wearing a mask, her face lit up, I could tell.
Manager was rude and condescending and treated us like we were imposing on her to order an iced latte and turtle mocha. Then she serves us a hot chocolate instead as if we're too stupid to know the difference in the taste. And proceeds to mock us for not remembering a phone number and having to look it up.
Your new process for making Hot Tea (both black and green) is wrong. I first ordered a Black tea - had a funky old coffee flavor and very bitter. Asked for a new cup - tried Green, discovered the tea is brewed ahead of time and tea bags are left soaking... which causes tea to become very bitter. (yes, the 2nd cup was very bitter. I would suggest changing your process and provide customers with a fresh, "new" tea bag.
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Mark Laster
Quelle: google
2
7 years ago
Staff are nice people regional managment is horrible. They donate a fraction of the proceeds to cancer patients amys blend used to be all. So much better to donate directly then buying overpriced quarterly profits wrapped in fake empathy. The district manager doesn't care for the employees just the sales I believe his name was Langdone who hired a terrible person/ manager who went by Jen sparkle commit.
I went to the caribou in the ridgedale mall and witnessed a barista step out of the bar area and THROW UP into a small cardboard box then throw the box in the customer trash can and go back to work!! I'll say it again for the people in the back...he puked....at work.....not in a bathroom...not out of sight...and & then just kept making drinks for people?...I know things happen, sometimes you don't see it coming?...If we are really giving everyone the benefit of the doubt here, but I'm just really out when HE WENT BACK TO WORK?! His Manager should have sent him home. The only redeeming aspect is that that was before I ordered so I could just leave and never come back again ever.
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Ben Anderson
Quelle: google
10
3 years ago
The guy who takes your order on weekday mornings will just make your entire day better. Great staff, good coffee. Don't order the matcha.
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