I am extremely frustrated with this place right now. I stopped in after making an online order. I went through the drive thru window. Grabbed the bag of food, tipped $4 in cash and drove away. I have never had a problem in the past…I got home (over 25 minute drive away) gave mom her pimento cheese and went to open my salad. There was no salad. There were two scoops of chicken salads on top of a tiny piece of decorative lettuce. No tomatoes, no cucumbers. The two extra pickle spears that I paid for were tiny and one looked like there had been a bite taken out of it. I had been dreaming about this salad all day. So, I start calling to figure out what went wrong. I called over 20 times and no answer. The machine says they’re busy. At this point, I’m pretty livid. So, I drive all the way back (over 25 mins.) I get there and the place is pretty empty. So, I say I want to speak to a manager, at this point, I don’t want your salad. The manager has to be tracked down. Smoking? Bathroom? Who knows? Anyway, I show them the product and the receipt and they look hard at everything and tell me that I can’t get a refund until the gm comes back tomorrow. I definitely don’t want the salad now. I get everyone’s names. I may go back tomorrow for y refund, but at this point I’m too incensed over the fact that I’ve wasted time and gas and still have to drive further down the road to Newks to get dinner. I’ll revise this review if things are made right. Otherwise, this place has lost a pretty frequent customer. Someone should always be available to answer calls. Someone should ALWAYS be available to issue refunds, because things happen. No one should ever have to come back another day to have their issue resolved.
Service
Take out
Meal type
Dinner
Price per person
$10–20
