The Mount Dora Chilli's is always good. Very consistent food with good service. It's chain bar food. Nothing wildly impressive. But you can get a good burger and steak for a reasonable price. Service was good and the food came out fast.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 5
Atmosphere: 4
I have visited the Mt Dora location 2 times in the last 2 weeks. Both times using the curbside pick up and Both times were a disaster. Last week, I sat in my car 20 minutes past the pickup time and they messed up my order. Tonight I waited about 25 minutes. 2 other cars came and parked they waited awhile and then went in to pick up their orders. I decided to head into the pickup area to ask about my order. The girl working was walking my food out at the same time. I asked if it was in #5 where I was, and she said"YEP" I started to tell her this was the end time this had happened when she proceeded to tell me how busy they were and that she didn't know what to tell me.
I was shocked by her response. As she walked away she continued talking under her breath.
I can understand people being busy, maybe adjust your wait times when busy, you have our phone number and email let us know or at least have good customer service and be nice and people would be more understanding. Just a thought. She was so rude and because of her and my last 2 experiences, I absolutely will NOT be back. I'll spend my $50-$100 elsewhere.
I only put 1 star because I had to.
Service
Take out
Price per person
$30–50
