Chipotle Mexican Grill Restaurant,Fast food in Pasadena

Name: Chipotle Mexican Grill
Address: 3635 Spencer Hwy, Pasadena, United States
Telephone: 17139100928
Rating: 3.6

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Chipotle Mexican Grill

Rezensionen

#178 Aus 359 in Pasadena

7.3

357 Rezension

Ambiente

7.3/10

Essen

7.3/10

Innere

7.3/10

Preise

7.3/10

Service

7.3/10

Mehr Details

Preis

$$$

Restauranttyp

Restaurant, Fast food

Information

+17139100928

3635 Spencer Hwy, Pasadena, United States

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Website Chipotle Mexican Grill

The Mexican menu attracts people who are in search of positive impressions. That's a nice idea to order perfectly cooked guacamole, beef and burrito bowl. This fast food is famous for its great service and friendly staff, that is always ready to help you. Chipotle Mexican Grill is known for its quiet atmosphere. This place has received Google 4.1 according to the guests' opinions.

Bewertung

Exzellent

166

Sehr gut

Durchschnitt

Arm

Schrecklich

Sortierung

Neueste

Älteste

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Absteigende Bewertung

Datum

Stammen aus - Datum bis

Blue Martinez

Quelle:

3 months ago

Place is pretty good. It was my first time going into a Chipotle since I was a kid, so it was a nice surprise to find that the food is good. The music was a little loud, but that is not a big complaint. I recommend if it's a simple meal you're looking for, though be advised that guacamole and cheese are add on's and you are charged for them. Service Dine in Meal type Dinner Food: 4 Service: 5 Atmosphere: 4 Recommended dishes Carne Asada

Ernie Reyes

Food was great but they didn't put lettuce on my bowl. Order Togo and verified the receipt before leaving to make sure that I ordered it. They may have run out of the item - and that is okay. I just would have liked to be informed is all. I would return! Service Take out Meal type Dinner Price per person $10–20 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes Chicken Bowl

MB G

A month ago

The service and food quality has really gone down at this location. A few weeks ago, I stood in line for 15 minutes (they weren’t busy-just slow), and finally ordered a quesadilla. The young lady helping me said she couldn’t make it unless I ordered it online first. I asked to speak with the manager and there was no manager, so a guy came out from the back and said he could make it and said “she didn’t get the memo.” The flour tortilla and cheese was okay, but the chicken was rubbery, the rice was crunchy and the pinto beans had no flavor. I also purchase their chips, queso and quac at least once a week, but the chips have been so stale that they’re inedible. I purchased some yesterday evening, tried to eat a chip and could not chew it-I had to spit it out. I’m not purchasing them anymore. I understand that this is fast food, but it has definitely gone downhill. Perhaps having a manager on location would help. Food: 1 Service: 1 Atmosphere: 1

Jessica Galindo

2 days ago

Idk if the girl that served me was new, but she served everything from the top instead of stirring it, so when I ate, nothing was warm, and I had to dig around to find pieces of chicken, which I normally never do. Service Take out Meal type Lunch

cristian garcia

5 months ago

For the first time ever at a chipotle I got denied cilantro in a container to add to my bowl. Team member said that the restaurant was under new management and they were being strict. I completely understand, it’s a cost to the restaurant but I am willing to pay but that was not an option. I hope fairmont location is not doing the same Service Take out Meal type Dinner Price per person $10–20 Food: 2 Service: 5 Atmosphere: 5 Recommended dishes Chicken Bowl

Anna Hernandez

Wow, I didn’t want to do this but this is the 3rd time I’ve had to chat with customer service because this location keeps messing up my orders. I ordered a 2 taco kid’s meal with sides and when I got home, I only had 1 soft tortilla and half my sides where missing. I basically paid full price for half a meal. I order the same basic kid’s meal and they keep getting it wrong. From now on I will make the drive to the Fairmont location. That location is always busy but at least they get their orders right. Service Take out Meal type Lunch Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1

5 Star Doors and Windows

They really gotta figure out a better pricing system. When I order a burrito with chicken and rice and they want to charge me $10 for it. Versus if I got it fully loaded, it would still be $10. Service Take out Meal type Brunch Price per person $1–10 Food: 4 Service: 1 Atmosphere: 1

Faye Turtzo

Food was edible but didn't taste that fresh, nor was it even warm. For context Order placed 6:08 Estimate delivery 6:26 I'm .04 miles from the location (and yes, I was too lazy to leave the house) Delivered 6:29 I ordered through Doordash and didn't get all my food. Doordash gave me a refund, which I appreciated. Moral to the story - go get your own food 😂 Service Delivery Meal type Dinner Price per person $20–30 Food: 2 Service: 2 Atmosphere: 4

Adrian DeLaFuente-King

Our 1st time there and a young lady asked if I was ready to order, I replied this is our 1st time there, she then told me to get back in line?! What?! So then this young guy asked if we were ready? I replied I'd like that Carne Asada as seen on TV, He then asked if I wanted it in a bowl , taco or burrito? I replied a bowl, he asked which rice so I picked the white rice moved over to the beans, neither looked enticing, so went with the pinto beans, moved over to guacamole and had him to pour just a little if sour cream. This looked nothing like it does on TV nor did it taste right. Everything was cold. The rice, the beans and the little scoop of meat he poured in. My cereal bowl 🥣 is larger than this bowl. My sister ordered a burrito de barbaquoa and that tortilla was raw! Along with the salty Barbaquoa and the cold rice and beans, we were not happy. Highly disappointed with this meal. I felt bad cause it was my choice to go there. Definitely wouldn't recommend it nor return there. Service was lousy, the food cold and such small portions and well the best part of the meal was the coke. Never again. Food: 1 Service: 1 Atmosphere: 1

joshelyn mejia

6 months ago

0 stars for service and atmosphere. Feel like I’m an inconvenience each time I go in. Worst customer service received. 2nd time I’ve gone and they don’t acknowledge you.The staff in the back just looks at you while I wait to get my order taken. They are too busy with their to go orders that they don’t care to take care of the walk in customers. Once someone comes up they don’t even apologize or say anything. They look like they hate their job and don’t even ask you anything when they come up. The polite thing to do is to acknowledge the customer and ask how may I help you. Have to ask for more of a full portion and once ready to pay they set up the order and turn around and continue to work on to go orders. Make sure to complete the current customer you are handling before just ignoring them again. I walked away after paying since she was more worried about the To go orders than me who didn’t even get a receipt. Service Take out Meal type Brunch Price per person $10–20 Food: 2 Recommended dishes Carne Asada