After a cool shopping spree at the Bellis Fair Parkway mall, the Food Court is interesting to visit with a variety of cuisines (from Chinese, Italian, Mexican etc.) but Cinnabon is always my go to place. I loved the freshly baked Classic Cinnamon roll perfectly matched with refreshing Mochalatta Chill. It sure is a complete snack for me. Yummy! 😋
We got a four pack cinnabon rolls, and mini cinnabon rolls set. They all tasted so tender and soft, I absolutely enjoyed it. The staff was super friendly as well, she was checking in with us, making sure we didn’t need any help. I appreciate that. It’s located in the food court. The prices are on the higher end for a food court restaurant.
Great food but terrible customer service! We bought four cinnamon rolls, then asked for a cup of water for my 5 year old daughter, the employee refused to give us any! She was very cheap and claimed that they don’t have cups! My daughter was really upset and thirsty so I bought her a bottle of water. When I asked the employee why didn’t she give her water, she replied in a rude snarky attitudes that they’re not supposed to give out water! It’s a freakin cup of water for a 5 year old kid! She is not giving out free food! Then she went in and got herself a cup of water! Cheap people!!
Food: 5
Service: 1
Atmosphere: 1
The owner here should install a camera at the till because the cashier looks as though she is stealing money. My order was taken and the cashier (smaller girl with black hair tied back) rang the bun through but did not close the till after taking my money (doing math in her head) then gave me change but did not actually close the till after or provide a receipt. A few of these a day and she can make a lot, while the owner does not.
Went up to the till grabbed a box of buns. Before I could even get my wallet out of my pocket the cashier is telling to enter the tip amount on the keypad. You don’t get a tip if you’re going to try and force it. Oh and they're kind of overpriced.
Service
Take out
Meal type
Other
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Classic Roll
I bought a pack of 6 last night. I mentioned that I wanted to have 2 for here and repackage the other 4 in 2 separate 2 holder boxes. The gentlemen who helped me (I think it was the manager) was so accommodating and so helpful. He heated up the 2 my wife and I shared, put extra icing on them, and gave me my bag of take homes courteously. They were delicious. By far the best Cinnabon experience I have ever had!
Horrible experience. I had a birthday coupon and the cashier didn't even bother looking at it and jumped right away to saying that they don't accept it. Now why would a company send me a coupon from their franchise for them to not accept it? Very unfriendly and poor customer service. She was also rude. It's like they don't know what they're doing. We always buy items from Cinnabon, but I am not sure if I will be a returning customer.
Ok, I realize prices are higher lately, but when the sizes go down significantly as well?? Plus the roll hardly had it's usual gooey cinnamon stuffing! And the Mochalotta Chill was terrible
Terrible experience. Tried buying a half dozen but they only sell them individually. Bought one for $7 (overpriced). Tried correcting the worker and she just gave me attitude. Started eating my cinnabon, was very soggy and RAW. Won’t go there again.