Cumberland Farms Store in Westford
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$$$
Coffee Shop
Restauranttyp
Store
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32
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Quelle:
2
A month ago
Just left the store after their employee was super rude. The guy literally was counting down every second I was in the store and then not only were the gas pumps closed before closing but he refused to let an elderly woman use the restroom. I will Never Ever personally Ever return to this location and I really hope this company makes a better choice of employees in the future this man clearly did not want to be there.
Quelle:
2
3 months ago
Really a horrible place. Do yourself a favor and go elsewhere. Traveling through Massachusetts from out of state, we took exit 83 off I-495 looking for gas. To begin with, access to the place is weird through a very small ramp/driveway off the main road. My wife stayed outside to fill the tank while I went in to use the restroom. It was bad - no signage, broken down, filthy, no towels, etc. This generally had the look of a place that is owned by someone from far away who never visits, has no pride of ownership, and couldn't care less. Young clerk ignored me, as he was busy dealing with another employee who I guess was his supervisor, a young punk in a hoodie without any Cumberland Farms or other insignia who was using loud profanity as he fiddled with the cash register behind the counter. I went outside and saw my wife was looking for her glasses inside the car while the gas was being pumped. A minute later, hoodied-out-of-uniform punk came storming outside yelling at us and pointing out some tiny sign on the pump (virtually invisible due to the horrible lighting in the driveway). At first I thought maybe we weren't supposed to be pumping our own gas (think New Jersey), but apparently there are big fines in Mass. if you take your hand off the gas pump while dispensing fuel. Took him a while to even explain what was wrong, as he was clearly enjoying his pathetic moment in the sun, scolding my wife, who was apologizing profusely the whole time. Then the little low-life stormed off. Might even be laughable, but I hated that we had already filled half the tank. Places like this don't deserve your (or our) money and shouldn't even be in business.
Quelle:
2
9 months ago
Absolutely the worst Cumberland farms I’ve ever been to. Went in on a Saturday afternoon at 12:25. All food was still cooking, place looked like trash and then to top it all off I wanted to buy $35 worth of gas, I handed the cashier a $50 bill. She said she couldn’t accept it because she didn’t have change!!!! I said ok then give me $40 worth and she said she still didn’t have change. She called the manager over and he verified that they didn’t have change for a $50 bill. I shook my head and said it was unbelievable that they didn’t even have $15 in their drawer for change. Worst customer service and walked out, figured I would use my card at the pump and get gas. Needless to say the pump was screwed up and couldn’t get it to work. I’m sure it was the person inside not authorizing it but can’t prove it. Nevertheless I left there and went to the Haffner station across the street. They had plenty of change and were a lot more pleasant, I will now go there instead of Cumberland farms. Cumberland farms has great price on coffee but other than that the prices are high and service is terrible. Their logo is the stop that keeps you going, in this location they should be “the stop that keeps you going to the competition “
Quelle:
4
9 months ago
This store in Westford,MA is nice. Alot of food and drinks to buy. Disappointed the hours are only 5AM til 7PM. Also if you get to the store 5 minutes before 7PM the sales person yells out to you sorry store is closed. But you know it isn't 7PM yet. Hope the hours get better and the manager hires more employees. I think with shorter hour is because of the Covid 19 pandemic we all experienced. Now I find a new convince store like Cumberland Farms that is open later a little more longer.
Quelle:
10
5 years ago
I just had...what I have to say is the best experience that I’ve ever had at a gas station! My husband and I were about to check out… And realized at the register that we miscalculated our money...the Clerk at the counter without hesitation, took a $10 bill out of his own pocket to pay for our sandwiches. We insisted on putting the food back, but he would not take no for an answer stating he had two full-time jobs and does it all the time… (All the more reason for him to keep his money he works so hard for) This is the nicest thing a stranger has ever done for us, and gives me faith back in this world. ‘I don’t want to see anybody go hungry’-Kevin, clerk at westford cumerlands. Truly inspiring...I really hope a higher-up from Cumberland Farms sees this to give recognition to the employees that truly care about their customers and deserve to be treated as nicely as Kevin was to us. People will be hearing about his generosity...what a wonderful man and a great employee they are very lucky to have.
Quelle:
4
5 years ago
I normally don't have a problem with anything here. But the last 3 times I have gone in to get pizza an male employee with glasses and long hair refuses to heat up more and gave me attitude. I hope it changes I rely on this Cumberland Farms for lunch alot
Quelle:
6
A year ago
Foods never ready. Like snow storm. Ud think food would be ready for people working the storm. Nope not a thing ready.
Quelle:
10
3 years ago
We went in to get an ice coffee. Self service is easy. Everything was clean. Out of medium sized cups. So I had to get a large.
Only a dollar.
Quelle:
2
4 years ago
Worst place. They told me I can park there because I have a big truck.
I went to the gulf gas station in front of them.
Gulf gas station had no problem with parking my truck. Fuel up 185.00$ of fuel and get my coffee.
Quelle:
6
A year ago
Cheap coffee and expensive gas. Clean tidy only when certain employees are on duty. Typical convenience store experience.
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