On the 30th of December 2023 I went to Debonairs Phola Mall . I placed an order but Bongi told me that order was not available .when I tried to order something else she ignored me and turned around to the next cashier and started talking about me and laughed at me and then walking away leaving me standing there.the nex cashier helped me place my order . Bongi was told to apologise to me for laughing at me but she just said Sorry and walked away.im so angry and disappointed at the service I got at Debonairs and I feel disrespected by Bongi .
Meal type
Lunch
Price per person
R 100–150
Service: 1
Customer service and professionalism surely is not a priority and some staff members needs serious training. I cannot call while I'm on the phone the person from the background with a stinking rotten unprofessional attitude like he's arguing with his friends at the spaza shop wants to argue with me telling me that they don't deliver at my location while I ordered before and have proof on my bank statement to show that Indeed ordered at least twice and the pizza was delivered at my location. And when i want to place an order suddenly the system is offline. Yoooo do I really have to explain all the time that I ordered before and it was delivered yeerr know your areas maan I can't urge all the time that my order was delivered before ai.. and remember you not doing me a favour to deliver to me we both need each other here and I always tip the driver. So please Debonairs train your people. Phola Mall specifically
Service: 1
A decent place, expected some delays as it was a moderately busy but not the attitude by one staff member who seemed to a little rude poking me from the back & some what gave an instruction as if she were a boss to fellow drug members. But the cherry on top came when yet another different member took and brought 2 other ladies' orders about 10 min after mine, proving that it's not first come first served rather some anarchy of favoritism yet we still waited buy I'm at my ends not to ever purchase at this joint. I'm certain take my experience to my fellow reviewers & family to keep away rather 😠 😡
Service
Take out
Meal type
Dinner
Price per person
R 500+
Food: 4
Service: 1
Atmosphere: 3
Recommended dishes
Sweet & Sour Chicken Pizza
Tshifhiwa is an awesome manager. The team gives good service and responds to calls in a timeous manner.
Service
Take out
Meal type
Lunch
Price per person
R 100–150
Food: 5
Service: 5
Atmosphere: 5
It Was nice I really enjoyed Winnie's I'll Visit again Thank You Team
Service
Dine in
Meal type
Lunch
Price per person
R 50–100
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Debonairs Pizza Chicken Cram-Decker
The pizza is raw, the tables are untidy. I wish they could improve the way they bake the pizza because you can still taste a raw dough.
Food: 1
Service: 3
Atmosphere: 1
today i just had a best service i enjoyed my pizza tnx debonairs
Meal type
Lunch
Price per person
R 50–100
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Debonairs Pizza Real Deal
They take time to give you the food you ordered. Today I purchased that large triple-decker + the free 1.5l drink. When I pick up my order they tell me they don't have the drink. Like what the *****? Why didn't they tell me when I ordered? It's free yeah, buy why advertise it if they cant deliver on their promises?