We had a wonderful experience. Michelle gave us hope that there is still excellent customer service! She was patient, kind, and very helpful. Our food was great and we will definitely be back!
Service
Take out
Meal type
Lunch
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Pepperoni Pizza
I have been coming here for years consistantly. I always do pickup, so i cant speak for delivery. The food is always fresh, hot, and done correctly. There is the rare hiccup where they didnt make it well done, its unfortunate but it happens, we are all human. The food is great overall, i highly recommend the pan pizza, well done. The staff is very friendly and helpful, place is clean and tidy. I can order on the app and it can be done within 15 mins, they do a great job moving pizzas out and do a great job at it.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Pepperoni Pizza
Ordered pizzas in the afternoon for delivery at 6 pm. After several calls, delivery finally showed up at 6:33. Pizza was
barely lukewarm and like cardboard. Manager was rude and yelled at me when I called to check status. No apologies. Manager blamed driver and driver blamed management. Pizza should have been free for all my frustrations.....never again.
Service
Delivery
Food: 3
Service: 1
Atmosphere: 1
Despite being cold, the pizza wasn't terrible. Garlic "knots" however we're cold, undercooked, and just awful. The tracker app is terrible and says the food is delivered well before it is.
I am a sucker for exceptional customer service and that is exactly what I received at this specific location; Michelle the manager went above and beyond!
Not to mention the entire team was simply delightful.
**I highly recommend the cookie brownie btw
Pizza was good, had difficulty signing in to the app so called in my order . Got a pizza and cheesy bread , when Picked up order it was missing sauces that I paid for.
I ordered light sauce. It was swimming in sauce. The outside crust was overdone but the inside was raw and chewy. Some sort of burnt meat on half. Inedible.
The manager, Michelle, went above & beyond to make up for a messed up order. I ordered a create your own pasta where the spinach was burnt, tomatoes were left off, & there was barely any Alfredo sauce. I sent pictures in an email and she called personally to ask when would work for me to have her remake my order for free. Not just the pasta but also the cheesy bread. She even added in a cookie brownie dessert pizza. Great customer service!
Worst store I've ever experienced. I've had over two hour wait from ordering to delivery. Obviously food is extremely cold. Their extremely old driver expects me to come find him and grab the pizza from his car when it's a "contactless" delivery. He's extremely slow. Literally never had anything go right with them. Plus on the app there's a button to opt out of selling my personal information. That should be a given of the company cared about its customers. Anything to get just a little more money I guess.
I had ordered a large regular pizza with onions and pepper but when I opened the box there were no peppers or onions found. I went back into the store and explained to the manager what happened. The staff went above and beyond and made me a fresh deep dish pizza with Onions And Peppers. Great service :)
