Dunkin' Bakery,Restaurant,Fast food in Dracut

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#58 Aus 80 in Dracut
7.1
198 Rezension
Ambiente
7.1/10
Essen
7.1/10
Innere
7.1/10
Preise
7.1/10
Service
7.1/10
Mehr Details
Preis
$$$
Restauranttyp
Bakery, Restaurant, Fast food
Um
Make a change from your traditional meal and try good sandwiches at this restaurant. Guests don't like doughnuts and iced coffee at Dunkin. This place is well known for its great service and friendly staff, that is always ready to help you. Many visitors say that prices are fair for what you receive. As most reviewers state, the atmosphere is calm. But this spot has been rated below average by Google.
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198 rezensionen
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We stopped by last Friday. First attempt they forgot an item. Second attempt they got the sandwich’s wrong. The worst part is when I went back to ask them to make the sandwiches correctly I got pretty bad attitude. Needless to say we will be driving further to get our Friday breakfasts at another DD with decent service. Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
Order placed using app. Visit 1. Missing an entire item when bag is handed. Visit 2. bacon and egg on a croissant with no cheese had sausage instead of bacon and there was cheese. English muffin with turkey sausage, egg and cheese had no sausage and had bacon. When we mentioned the mistake with employee. Very rudely snatched the bag and made the correct order and threw the bag on the counter with an attitude. I under mistakes happen but this location has the most inconsistent customer service. Word to corporate: please coach employees up or coach them out. Will be going to Top Donut with friendlier staff. Food: 1 Service: 1 Atmosphere: 1
Started coming to this location because I was so unhappy with the one closer to me on Lakeview Ave. Sam that works in the morning is wonderful. Always make sure to stir my coffees so all the gunk doesn't stay on the bottom. Always pleasant and that's really all I ask for. Haven't ordered food and I don't sit in the drive-thru so I can't respond to that but I do want to say specifically that Sam has been great Service: 5
Super great blueberry muffins. Lots of blueberries. Perfect. Great staff. Coffee needs to be hotter early am drive thru. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
I am so tired of spending money to throw down rabbit hole at dunkin' donuts! You sit there forever. You finally get what you ordered and as you drive away, you realize it's wrong. Thanks for trying?
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M C
Quelle: google
8
A year ago
This location is decent. There are times, especially Saturday mornings, where it gets a little hectic and orders are backed up. Most of the time there are coffee "runners" that are listening to your order and start making it (or writing on the cups) while you're ordering. Ordering on the go is my favorite thing, and I walk in and it's quicker than drive thru. Speaking of which, drive thru is always busy in the mornings. Looks a lot nicer and updated since the renovation. Everyone there is pleasant and courteous. Service Take out Meal type Breakfast Price per person $1–10
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John Simmons
Quelle: google
2
4 months ago
All Dunkin’s now suck. Stupid drinks too much food. Takes 9 minutes to get a medium hot coffee, cream only.
Asked for ised macchiato. Paid 3.84. Has handed this. When i questioned if it was right i was yelled at. Another iced macchiato made with all milk and a splash of coffee. Why cant u ppl just brew 2 shots of espresso . Another visit good espresso flavor filled with ice
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Tom Salem
Quelle: google
10
2 months ago
I would like to commend Nate who was super helpful in assisting me. He really is friendly and professional also! Thank you! Food: 5 Service: 5 Atmosphere: 4
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Nicholas Plant
Quelle: google
2
11 months ago
I worked in the service industry so I never make a fuss when mistakes are made. This is good because this particular location has screwed up literally every single order in some way. This morning the cashier handed me my coffee with the lid loose and spilled scalding hot coffee all over my hand. Then when I asked her to get another one she laughed and said why. The “manager” said I’d have to contact corporate. Still waiting on that refund. Wow
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