Dunkin' Bakery,Restaurant,Fast food in Lisbon

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#20 Aus 24 in Lisbon
5.7
108 Rezension
Ambiente
5.7/10
Essen
5.7/10
Innere
5.7/10
Preise
5.7/10
Service
5.7/10
Mehr Details
Preis & Küche
$$$ Donuts
Restauranttyp
Bakery, Restaurant, Fast food
Um
Clients don't like bun cha, doughnuts and iced coffee at this restaurant. Based on the guests' opinions, the staff can be good. Downscale service is something that visitors would like to improve here. Many guests who use Google didn't give Dunkin' a high rating.
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108 rezensionen
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Susan George
Quelle: google
6
4 months ago
The drinkers are very good customers service is ok they spend more time talking to each other than the customer. That is why they get a 3 star. I will go back for the drinks only cause it is the closest one to me. Service Take out Price per person $1–10
This was our order: Medium Decaf hot macchiato Medium Decaf hot latte caramel Medium Blueberry hot coffee four cream Hash browns Sausage egg and cheese on a croissant add bacon Mini bagel bites Medium iced coffee with cream and caramel Medium iced coffee with cream and hazelnut This is what we got: Medium iced coffee with no hazelnut Hot coffee with blueberry and no cream Sausage egg and cheese on a sesame bagel Snackin bacon No bagel bites. We got the rest of the order right, so we knew it was our order, but everything was messed up. When we were at the ordering window, they we specifically said everything twice and we still didn’t get our order. The service was terrible. They asked us what we ordered at the window. Food: 1 Service: 1 Atmosphere: 1
the guys at the window gave my dogs little cups of whipped cream and it blew their little dog minds. they were so happy. thanks guys! you made my night watching them drag those cups around the house 🙂 Service Take out Meal type Other Price per person $1–10 Service: 5
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E
Quelle: google
8
A year ago
First time here on my way north. Just had to have a jelly donut! It was really stuffed with jelly, alright! I ordered black tea with milk and it clearly caused confusion since most folks drink coffee here. A young man clearly new to the job needed help with the order, fair enough. Unfortunately I ended up with mint tea but was 5 miles away by then. Ah well, the donut was great! Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 4 Atmosphere: 5
… and this is what I get 😵‍💫 Not even stirred, nor 5 pumps of mocha 🤦🏾‍♂️ Service Take out Meal type Breakfast Price per person $10–20 Service: 3 Atmosphere: 3
I think Dunkin needs to go back to the Styrofoam cups or do something different with their lids. I wear my coffee 85% of the time because of leakage or the cover comes completely off..I believe they also need to make it mandatory to stir the coffee because when we're "on the run" we don't have the means to stop and stir. I buy Dunkin daily so I'm not just being a Karen Service Take out Meal type Other
Ordered 4 items all incorrect then the remade bagel with Cream cheese got maybe 1 tbs of cream cheese Service Take out Meal type Breakfast Price per person $10–20
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Epidemic TV
Quelle: google
2
5 years ago
They never make their coffee right, yesterday was the last straw - absolutely terrible service and I'm pretty sure one of the employees added something extra to my coffee!
Ordered today and got to the window and had to tell the poor guy 3 times what we ordered and we were still given the wrong coffee and donuts. Possibly not his fault, seemed new but… The donut is blueberry not pumpkin. What if I was allergic to blueberry? This REALLY could have been an issue. Get your stuff together before someone gets hurt!!! Service Take out Meal type Breakfast Price per person $1–10
The Dunkin’ Donuts in Lisbon Falls is THE WORST!!! I never go to Dunkin’ Donuts anymore because of them. They are always out of espresso beans so they can’t make lattes, they never have the flavors that they advertise and have all over the signs on their menu, and they ALWAYS get the order wrong. Every time I used to go there I would have to go back to get the rest of my order. And if you order from the app and they don’t have an item, they just won’t give it to you and when you go back to ask for it they tell you they can’t refund your card because you ordered through the app. Any time I have ordered bacon avocado toast they never toast the bread. It is always a cold and soggy and clearly never seen heating element. One of the most frustrating things was when I would order flavored coffees and 9 times out of 10 they would be just plain, which I do not like and would have to dump it down the drain. All of these things might be small, and I certainly understand that mistakes happen. But when you are paying for an item, and not asking for it to be custom or anything- you literally just want the regular old items that you ordered, and when these things are happening literally every time you go there, it gets super annoying- like to the point where you stop going there all together.
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