Dunkin' Bakery,Restaurant,Fast food in Brunswick

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#27 Aus 58 in Brunswick
7.6
340 Rezension
Ambiente
7.6/10
Essen
7.6/10
Innere
7.6/10
Preise
7.6/10
Service
7.6/10
Mehr Details
Preis & Küche
$$$ Donuts, Fast Food
Restauranttyp
Bakery, Restaurant, Fast food
Um
Order good hash browns and nicely cooked sandwiches. Trying tasty doughnuts and good ice cream is a pleasant experience here. A number of people mark that you can have good iced coffee or good latte at this restaurant. Dunkin is famous for its great service and friendly staff, that is always ready to help you. Based on the reviewers' opinions, prices are average. The comfortable atmosphere has been noted by the clients. Google users who visited this place state that the most suitable rating is 4.1.
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340 rezensionen
Bewertung
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I normally don’t post reviews, especially bad ones but this needed to be shared. I placed an online order for drive thru pick up and got to the speaker to be told my ticket didn’t print so I had to tell her what all I ordered. I told her how I wanted my coffee TWICE and she ignored everything but one thing I wanted. There are better Dunkin’s around here so I’ll never be coming back to this one. Just poor customer service Service Take out Meal type Breakfast Price per person $10–20 Food: 4 Service: 1
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Nya Lampkin
Quelle: google
2
3 months ago
12-8-23 I walked into a Dunkin Donuts to get serviced for a cup of coffee. No on greeted me or told me they were busy. I am an African American woman. A white man came in behind me and was serviced immediately. I stood at the register for 10 minutes no one stopped to service or even acknowledge my presence. I was the only customer in the restaurant. Finally I ask one of the employees would it be easier for them if I made a mobile order because I had been standing there a long time. She said they were short staffed (I counted 5 people) and no one could work the register. That yes I need to make a mobile order to be serviced. I sit in the restaurant and try to download the app to my phone when 2 other white women enter and go the the register. They are immediately helped. Soon a line forms and no one says to me we can take your order now. No one greets me still. All those people got helped and i had to download an app . I had to leave without being serviced. Do NOT go here if you actually want good quality service. Service Take out Meal type Breakfast Food: 1 Service: 1 Atmosphere: 1
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B A
Quelle: google
6
3 days ago
Coffee is like you would expect good. But do something about the gnats at the speaker of the drive thru. You can ajust landscaping to fix issues. Place needs tlc on the outside anyway. Service Take out Meal type Other Price per person $1–10 Food: 4 Service: 4 Atmosphere: 1
Very much in the Christmas spirit! I loved it! Staff was really courteous and friendly! Even the donuts were decorated for Christmas and They were priced normally! All in all one of the best Dunkin's I've been to in awhile!
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Darcia Marie
Quelle: google
4
2 months ago
This is third time they have not made my drink right. Amso sick of this morning crew. I will not be going back to this one again. Sad service. Charging for things did not even put in. If you can not make drinks right why make them? On Christmas they closed before 12pm. Turning customers away not cool. This morning was their last strike with me. Shame Service Take out Meal type Breakfast Price per person $1–10 Food: 2 Service: 1 Atmosphere: 2
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Bee B
Quelle: google
2
5 months ago
Very poor customer service, person who took my drive thru order had a bad attitude, was not professional. Ordered a sandwich by describing what I wanted on it and she made sure to correct me and inform me of the proper name of the sandwich which was unnecessary. When we received the order the employee simply gave us the order and closed the window. The people who work there are unhappy and it projects to the customer with their negative attitudes. The food and drinks are not good enough for this negative experience, I wouldn't recommend anyone patronize this location if they value respectful professional interactions. Food: 2 Service: 1 Atmosphere: 1
Refused to serve hot coffee 15 minutes before closing. Unexceptable, ESPECIALLY when you are OPEN, and have people driving there from I95!! I've worked for Dunkins, don't tell me you have to stop serving your STAPLE MENU ITEM early to fill the carafes with water and cleaner!! YOU are PAID to do YOUR JOB!! NOT to CLOSE EVERYTHING DOWN EARLY just so YOU can leave early. You do NOT make YOUR OWN RULES when you work for a FRANCHISED business. The icing on the cake was when the guy smiled and told me to have a good day, knowing I was upset (which I was not rude by no means). Seeing all the recent bad reviews, I'm not surprised now. But I will be calling corporate first thing in the morning. If you don't want to serve customers and treat them as your top priority, find a different job, you're in the wrong field. Service: 1 Atmosphere: 1
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Louis Brady
Quelle: google
10
4 months ago
My new go to instead of Starbucks. Love the donuts, clean and quick. Coffee is great and they have Stevia. Price per person $1–10 Recommended dishes Donuts
Had to wait 15 minutes for iced coffee…in the meantime we discovered the frozen one was “Pumpkin” 🤮…asked for a “new” frozen CARAMEL coffee and got ANOTHER PUMPKIN. You CAN’T go to Duncan in Altama in the afternoon, PERIOD. They ain’t got it, the order is wrong (sometimes more than once) and it taste funny. New mgmt hasn’t changed afternoon issues. 👎🏼👎🏼👎🏼👎🏼👎🏼 Service Take out Meal type Other Price per person $10–20 Food: 1
Lady at the counter has an attitude and didn’t even ring up the correct drink. When I informed her it was wrong she said “oh well” and walked away. Poor customer service. Service Dine in Meal type Other Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
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