Got here right when they opened & the two workers behind the counter were very sweet & also really helpful! The receipt had no validation code for my survey & both the man & woman went out their way to help me try to find the code unfortunately we couldn’t find it but that’s okay! Service was great, very friendly & they put my sandwich together quick! Thank you guys!
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Large Smokehouse Beef & Cheddar Brisket Sandwich
I came in to Firehouse on a wednesday thinking i was just walking into another sandwich shop. I was PLEASANTLY proved wrong.
i ordered the cheddar beef biscuit, which was prepared by a kind, welcoming, and friendly gentleman named Fransisco.
Not only was the sandwich one of the best that i’ve had in a very long time, my conversation with Fransisco made me feel right at home.
Firehouse subs will now be a staple in my diet, and i know i can count on walking out of there with a fully belly, and a happy heart.
Food: 5
Service: 5
Atmosphere: 5
I ordered a meatball sub and was looking for a change up. My sub prep expert suggested we add some bacon, different layer's of cheeses and sauses.
Off thr hook! Best meat ball sub of all time. Dont usually write reviews but with the creation of my new go to. Firehouse hats off! Francisco your a master!.
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Meatball Sub
Update: I was sad to see that prices increased and portions decreased. My last visit marked my last time ordering here. Not worth it any more.
I really love this spot for a yummy sub. Friendly staff, clean feel, easy location to access. Parking is great. Lots of indoor and outdoor seating. Join their club and earn free sandwiches. Enjoy!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 4
Atmosphere: 4
Very tasty subs with a good number of options. Ingredients are fresh. Also, the people working there and especially the gentleman who appears to own/manage the shop are super friendly.
Food: 5
Service: 5
Atmosphere: 5
Good sandwich but service is sometimes very very slow. Just had to wait almost 45 minutes to get my sandwich. The guy taking orders just stood and watched and criticized as the one maker actually seeming to work struggled to keep up.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 2
Just had an absolutely delicious lunch from the Novato Firehouse. The Firehouse app (which is admittedly very buggy) had promised a deal that wasn't current, but they still happily obliged. I'm not sure they always have it, but if they do, order the King's Hawaiian Pork & Slaw. Bonus: they have the coolest soda machine I've ever seen, with tons of options that you can customize with vanilla etc.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Ordered delivery. Tried the pulled pork on Hawaiian roll, it was so incredibly soggy and falling apart, practically inedible and hardly any pork — mostly just a mushy wet mess of a roll. Requested pickle on the side but they didn’t include one. Unpleasant. Can’t get a live human on the phone or even leave a message. How to lose a customer 101.
Food: 1
This was such a nice experience. The employees who helped me seemed like they were in high school or early years in college, gaining customer service experience. They were both so willing, and helpful towards me.
The order took about 5 minutes, and it was so tasty! I ordered a hot sandwich, the bread was soft and warm, the meat was juicy and tender. It wasn't busy during my visit around 7pm. Definitely recommend a visit here.
Service
Take out
Meal type
Dinner
Price per person
$10–20
The first time I tried their steak & cheese sandwich it was awesome! Second and third time, bad. Today I ordered my usual steak & cheese with: White Bread ∙ Side Pickle ∙ Banana Peppers ∙ Bell Peppers ∙ Hot Peppers ∙ Lettuce ∙ Olives ∙ Provolone ∙ Steak ∙ Caramelized Onions ∙ Caramelized Peppers ∙ Deli Mustard ∙ Mayo ∙ Sautéed Mushrooms.
What I got today was: White Bread ∙ Side Pickle ∙ Bell Peppers ∙ Lettuce ∙ Olives ∙ Cheddar, I think? ∙ Steak ∙ Mayo.
I wish I had a car so I could march over there and tell them to do it right!!! It makes me literally fume!!! Their sandwiches are good...if they can ever make them as ordered. Thankfully, GrubHub refunded my money...again.
This will be my last time to ever order anything from Firehouse Subs again. I wish I could get delivery for Italian Delight, their cheese steak sandwiches are the best in my opinion!!
