GIA MIA St Charles Restaurant,Pizzeria in St. Charles

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Rezensionen
#46 Aus 178 in St. Charles
8.9
481 Rezension
Ambiente
8.9/10
Essen
8.9/10
Innere
8.9/10
Preise
8.9/10
Service
8.9/10
Mehr Details
Preis & Küche
$$ Italienische , Pizzeria, Spanische
Restauranttyp
Restaurant, Pizzeria
Um
Visiting this pizzeria with a wonderful view of Downtown St. Charles will be a positive experience for customers. Gia Mia is recommended to Italian and Spanish cuisine lovers. Here you will be able to order nicely cooked ricotta, mushrooms and pizza salads. Taste good ricotta cheesecakes and tasty tiramisu. Take your chance to taste delicious marsala, beer or margaritas. Great coffee gets positive reviews. This place with takeaway food is suitable for those guests who like to have supper on the go. Imagine a combination of tasty meals and the nice hostess, this is exactly what this spot provides you with. In accordance with the visitors' opinions, prices are average. You will definitely like the spectacular atmosphere and homey decor. Google gives it 4.5 so you can choose this pizzeria to spend a good time here.
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481 rezensionen
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Scotty
Quelle: google
10
17 hours ago
One of our favorite places to eat! Delicious across the board! Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Calamari Fritto
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Scotty
Quelle: google
10
A day ago
Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Calamari Fritto
Meal type Other Service: 5 Atmosphere: 5
Meal type Other Service: 5 Atmosphere: 5
I frequently order carry out from Gia Mia St.Charles and would give 5 Stars for past orders and service, however 3/04/2024 was a fail from my initial call to order pickup to my follow up phone call. I waited on hold four minutes and my call was disconnected so I walked over to place my order. The unfortunate server was trying her best to answer the phone, take orders from four parties she seated at 11AM opening and her attempt to take my order. She was very pleasant and apologetic for the dropped phone call and I assured her it was fine and placed my order. This was a management failure to leave the location to attend to a water leak at the Geneva location, leaving her with no support at a busy lunch time opening. My order took twice as long, due to lack of employee coverage; not the server’s fault. Upon arriving home, I opened my food container to find my meal appearing to look like a jumbled stew, with a poor presentation. Instead of a serving of fingerling potatoes, there was one small potato and about a tbsp. and a half of a smashed potato mess. The carrots were greasy and swimming in excessive grease. Both medallions were cooked to my request and were fine. I called and spoke with Kaley later and she seemed unable to express an appropriate response to poor quality and portion size from my explanation, never offering for me to speak to a supervisor, never offering compensation, or simply an apology for the quality and experience I had at Gia Mia, St. Charles today. These skills are vital to employee ability to listen to the customer, empathize and take corrective, positive action to assure customer retention and a successful customer experience. I will visit Gia Mia again soon, as both employees were trying their best, lacking management oversight and training, to enable all employees to present the customer with an enjoyable dining experience. Service Take out Meal type Lunch Price per person $30–50 Food: 2 Service: 1
Food: 5 Service: 5 Atmosphere: 5
Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Ricotta Honeycomb
Service Take out Meal type Lunch Price per person $30–50 Food: 2 Service: 1
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bella vas.s
Quelle: google
10
2 weeks ago
The food here is awesome, the service here is usually great. Tonight though, our server carleigh was exceptionally horrible. It started out fine even though I could easily tell she had been drinking for what seemed like the entire night based on the fact that when she was looking at you, she was moreso looking through you. That, and the fact that she had to pause every few seconds to remember what she was just saying. All of that taken into account, my partner and I laughed it off. When I noticed both serving plates on the table were dirty, I politely let her know “hey, I understand this happens, but these plates are dirty. Do you mind if we replace them?” ……she then proceeded to pick up the plates and say “how are they dirty” Hahahaha okay After that she probably saw our table two last times, one being for the check. She then proceeded to have us waiting for 6-7 minutes for her to come BACK and grab the card from us —so her busser had come by and done it for her. When she finally came to grab the check, she literally non-verbally signaled for the card with her hands in the air and finally goes “the card?” Look- if you’re going to drink on the job, make sure you’re a functioning, kind drunk. Pasta was great. Food: 4 Service: 1 Atmosphere: 4
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bella vas.s
Quelle: google
10
2 weeks ago
Food: 4 Service: 1 Atmosphere: 4
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