Great American Cookies Restaurant in West Whiteland Township

Name: Great American Cookies
Address: 135, Miller Way, Exton, West Whiteland Township, United States
Telephone: 14848728236
Rating: 3.4

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United States

West Whiteland Township

Restaurants

Great American Cookies

Rezensionen

#55 Aus 81 in West Whiteland Township

6.8

8 Rezension

Ambiente

6.8/10

Essen

6.8/10

Innere

6.8/10

Preise

6.8/10

Service

6.8/10

Mehr Details

Preis & Küche

$$$ International

Restauranttyp

Restaurant

Merkmalen

Takeout

Wheelchair Accessible

Information

135, Miller Way, Exton, West Whiteland Township, United States

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Website Great American Cookies

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Exzellent

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Datum

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Seena Amin-Sanayei

Quelle:

A month ago

Food: 5 Service: 5 Atmosphere: 5

H GG

Quelle:

5 months ago

I’m not the type of person that always complain or write bad reviews but I had the worst experience at your store today. My daughter ordered a 21st Anniversary cake for me and my husband. She is away for college so I went to the store to pick it up. I sent my daughter a picture of the cookie cake and it was not the way she ordered it. Wrong color for the border but ok that’s fine but the writing was smeared. I went back to the store and told the guy the situation and the only response I got was “ The one that did your cake is new.. the other person already left” “ You can return the cookie cake and I will give you your money back. We will just throw it away and that’s all I could do” no apologies whatsoever.. no form of service recovery. I was not asking for a full refund with a free cookie. I just hope that it was handled a little better. Even if the guy just apologize and give me a free brownie, a scoop of ice cream, $2 off coupon or whatever.. it’s not about the value but just something small to show that you CARE about your customers. Any form of service recovery to make it up to your unhappy customer. That’s all. 😞

Dan Park

Quelle:

5 months ago

Worst customer service! I'll just go to crumble cookies down the street next time. Hate it when I come to a store and the employee makes me feel uncomfortable....maybe they shouldn't work there?

Heather Lipson

Quelle:

6 months ago

Yesterday I treated my husband and myself to a pb cup brownie. I lucked out that they were being made on Thursday. They were super rich and yummy.

Seena Amin-Sanayei

Quelle:

A month ago

Some of the best dessert in the area — highly recommend! Food: 5 Service: 5 Atmosphere: 5

Klarissa Meyers

Quelle:

6 months ago

It is very sad how bad the customer service is at this establishment, the young workers were very rude about what we wanted on our cookie cake, and how they spoke to us with lots of disrespect.

13greengang official

Quelle:

10 months ago

Best cookies I’ve ever had

Chrissy The Weeb

Quelle:

A year ago

Really good!

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